The Guest Service Agent handles check-ins/outs, secures payments, verifies and adjusts billing, and assists guests with reservations and requests in a friendly, professional, and timely manner to ensure guest satisfaction.
They anticipate guest needs, exceed expectations, and provide creative solutions while adhering to brand standards to deliver exceptional service.
Benefits include medical, dental, vision, disability, and life insurance, a generous 401(k) match, Paid Holidays and Paid Time Off, as well as access to an Employee Assistance Program and Fund.
This employer is an Equal Opportunity Employer and complies with federal employment laws, providing all applicants with the necessary rights information.