Guest Service Representative

Marriott

Chicago, IL

JOB DETAILS
SALARY
$26.19–$26.94 Per Hour
SKILLS
Billing, Customer Support/Service, Team Player
LOCATION
Chicago, IL
POSTED
Today

Flexible availability preferred with overnight shift differential pay of $0.60/hr. The role involves managing guest check-ins/check-outs, reservations, billing, and processing guest requests. Responsibilities include activating room keys, relaying messages, handling payments, and maintaining reports. Candidates should provide excellent customer service, explain hotel amenities, and address guest needs promptly. The position requires professional appearance, adherence to policies, and supporting a positive guest experience. Physical tasks include standing for long periods and lifting objects under 10 pounds. Benefits focus on career growth, well-being, and diversity. This full-time non-management role offers $26.19-$26.94/hr and is based at a downtown Chicago hotel. The role emphasizes teamwork, hospitality excellence, and creating memorable guest experiences. Candidates with front office and customer service experience are preferred.

About the Company

M

Marriott

Marriott International is the largest global hospitality company with 30 hotel brands represented in over 6,000 properties in 122 countries and growing.

Whether you are a seasoned hospitality professional or just beginning your career, Marriott has endless opportunities for you to explore. To search all jobs or learn more about Marriott careers

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
COMPANY SIZE
100 to 499 employees
INDUSTRY
Hotels and Lodging
FOUNDED
1927
WEBSITE
https://www.marriott.com/