The Support Team Member role focuses on delivering an EXCEPTIONAL guest experience by embracing the Hideaway Way and Service Standards, showcasing strong menu knowledge, and maintaining a fun, professional demeanor.
Responsibilities include enthusiastically welcoming guests, following service steps, ensuring a clean and safe environment, handling calls professionally, and protecting financial interests. Creating a FUN atmosphere is key.
Requirements are being 16 or older, holding necessary food handler licenses, working flexible shifts including holidays and events, and meeting physical demands like standing, lifting, and carrying. Proficiency in English and legal work authorization in the U.S. are also essential.