HealthCare Advocate
Mitchell Martin
New York, NY
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JOB DETAILS
SALARY
$0–$71,000 Per Year
SKILLS
Administrative Skills, Analysis Skills, Case Management, Communication Skills, Customer Relations, Develop and Maintain Customers, Developmental Disabilities, Health Plan, Healthcare, Interpersonal Skills, Maintain Compliance, Managed Care, Multilingual, Negotiation Skills, People Management, Quality of Care, Regulatory Compliance, Research Skills, Time Management, Training/Teaching
LOCATION
New York, NY
POSTED
6 days ago
Location: Northeastern Region (Hybrid)
Employment Type: Full-Time/Perm
Description:
• The Healthcare Advocate will support individuals with intellectual and developmental disabilities (IDD) as they transition into and navigate coordinated healthcare plans designed for dual-eligible participants.
• This role is pivotal in providing guidance, advocacy, and education to ensure participants and their caregivers access appropriate services, benefits, and support for independent living and community integration.
Duties and Responsibilities:
• Offer in-person and virtual assistance, advocacy, and education to participants and their caregivers, addressing enrollment, benefits, coverage, and access procedures.
• Assist with resolving quality of care and quality of life concerns through skilled negotiation and by providing support for grievances and appeals.
• Conduct outreach and educational presentations tailored for families, caregivers, and various stakeholders.
• Develop and distribute outreach materials such as templates, posters, factsheets, and videos for participant education.
• Maintain effective communication with managed care organizations and participate in stakeholder advisory committees.
• Ensure compliance with confidentiality standards and maintain up-to-date records in relevant databases.
• Provide training to other advocates and develop consumer-focused materials.
• Analyze systemic challenges faced by individuals with disabilities and contribute to strategic solutions.
• Research and assist in report preparation as required.
Required Skills:
• Advanced knowledge of healthcare coverage, IDD services, and eligibility guidelines.
• Exceptional advocacy, organizational, and interpersonal communication skills.
• Proficiency in basic office software and familiarity with relevant healthcare policies and resources.
• Ability to manage time effectively to balance outreach, case management, and administrative responsibilities.
• Research and analytical skills, with an understanding of relevant laws and policies.
Desired Skills:
• Experience with IDD communities and knowledge of associated services.
• Personal experience with disabilities or direct advocacy is a plus.
• Bilingual capabilities and driving experience are advantageous.
Compensation:
$49700K - $71000K
Benefits:
• Medical, paid time off, Sick pay, Paid holidays, Dental, Life insurance, Vision, and 403B plan.
EEO Statement:
Learn more about our EEO policy here.
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About the Company
M
Mitchell Martin
OUR FOCUS IS GROWTH
It’s not just about filling job openings. It’s about enabling growth and inspiring success. That’s what we do.
Mitchell Martin is one of the nation’s largest staffing companies, with offices throughout the US as well as in India and the Philippines. We help drive success for both people and companies by helping them achieve positive growth. We do this by building strong relationships and developing a deep understanding of the people we work with, in order to facilitate the best matches for both sides of the equation.
COMPANY SIZE
100 to 499 employeesINDUSTRY
Staffing/Employment Agencies
FOUNDED
1984
WEBSITE
https://www.mitchellmartin.com