Administrative Skills, Communication Skills, Detail Oriented, Distribution Channel, Distribution Management, Environmental Impact, Forecasting, Inventory Estimates, Inventory Management, Inventory Management Software, Inventory Planning, Leadership, Lift/Move 50 Pounds, Logistics, Logistics Management, Operational Communications, Operational Support, Operations Control, Operations Management, Operations Processes, Order Processing, Organizational Skills, Product Shipments, Product Support, Quality Control, Shipping/Receiving, Systems Administration/Management, Team Player, Time Management, Warehousing
Product Support Assistant
Company: Growing Privately Held Logistics & Distribution Organization
Location: Chicagoland Area (On-site)
Type: Full-Time
Compensation: Competitive hourly pay + benefits + long-term growth potential
About the Company
This growing privately held organization specializes in operational logistics, inventory management, and product distribution support. The company is focused on maintaining efficient operational processes, accurate inventory control, and timely product fulfillment while continuing to expand its distribution and support capabilities throughout the Chicagoland area.
About the Role
As a Product Support Assistant, you will play a critical role in supporting daily operational activities across inventory coordination, shipping logistics, product assembly, and quality control. This position is essential to ensuring operational efficiency, inventory accuracy, and timely fulfillment for customers and distribution partners.
This role offers a blend of hands-on warehouse activity and administrative coordination, making it ideal for someone who thrives in a fast-paced, process-driven environment with opportunities for long-term growth.
Key Responsibilities
- Process customer orders and prepare outbound shipments
- Maintain inventory accuracy and assist with stock organization
- Perform product builds, assembly tasks, and stock replenishment
- Conduct quality control inspections and identify discrepancies
- Coordinate shipping and logistics activities to support timely fulfillment
- Communicate operational delays, inventory issues, or fulfillment concerns to leadership
- Support structured inventory planning and forecasting processes
- Maintain organized workspaces and contribute to overall operational efficiency
Requirements
- 1+ year of warehouse, logistics, or inventory support experience preferred
- Strong organizational and communication skills
- Ability to lift up to 50 lbs
- Experience with shipping systems or inventory management software preferred
- Ability to work effectively in both hands-on and administrative environments
- Detail-oriented with a focus on accuracy and process consistency
What We Offer
- Competitive hourly compensation
- Full benefits package
- Stable Monday–Friday schedule with no weekends
- Opportunity for long-term growth and advancement
- Collaborative operational environment with direct impact on business performance
- Exposure to inventory coordination, logistics operations, and quality control processes
- Established and growing company with structured operational systems
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