30+ days ago


Salt Lake City, UT


Position Overview:

Sutter Physician Services, an affiliate of Sutter Health, is partnering with Sutter Care at Home to provide telephonic advice services to patients with advanced illnesses. To learn more about Sutter Health’s Advanced Illness Management (AIM) Program, click here ( .

The RN Triage Nurse for the AIM program is a part of the health care team who provides virtual care to patients via the telephone. The main accountabilities of this position include triaging calls to the most appropriate level of care, providing symptom management advice and self-care intervention, identifying resources, consulting and referring, taking after-hour calls and performing nurse follow-up activities.

The ideal candidate for this role is one who has a passion for palliative care, is empathetic, and compassionate. In addition to being a great listener, you must be a strong communicator, have the sense to know when to ask more or less questions and be respectful and professional in your clinical care telephone demeanor. You must demonstrate and exercise independent and sound judgment to assist patients with complex and diverse issues effectively and efficiently. Lastly, you will be required to utilize and navigate proficiently through an electronic health record; the ability to learn this technology will be required.

For more information about our Patient Service Center at Sutter Physician Services in West Valley, Utah, please click here ( to watch a brief informational video.


Minimum Requirements:

1. Non-restricted board certified Registered Nurse (RN). In addition, you must obtain and maintain a non-restricted California RN license through the Board of Registered Nurses. Sutter Physician Services will pay for applicable fees for the initial licensing process.

2. At least 1 year of clinical experience providing direct patient care.

3. At least 1 year of clinical experience in one of the following areas: advanced chronic illness, palliative care, hospice care (other home care based experience may be considered in lieu of hospice).

Preferred experience/skills:

1. Bachelor’s Degree in Nursing.

2. Knowledge of state and federal hospice and home health regulatory guidelines.

Organization: Sutter Care at Home

Employee Status: Regular

Employee Referral Bonus: No

Benefits: Yes

Position Status: Non-Exempt

Union: No

Job Shift: Day/Evening

Shift Hours: 8 Hour Shift

Days of the Week Scheduled: Saturday,Sunday

Weekend Requirements: Saturday-Sunday

Schedule: Full Time

Hrs Per 2wk Pay Period: 60

Applications Accepted: All Applications Accepted

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, marital status, sexual orientation, registered domestic partner status, sex, gender, gender identity or expression, ancestry, national origin (including possession of a driver's license issued to individuals who did not present proof of authorized presence in the U.S.), age, medical condition, physical or mental disability, military or protected veteran status, political affiliation, pregnancy or perceived pregnancy, childbirth, breastfeeding or related medical condition, genetic information or any other characteristic made unlawful by local, state, or federal law, ordinance or regulation. External hires must pass a background check/drug screening. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state, and local laws, including but not limited to the San Francisco Fair Chance Ordinance.

About the Company

Sutter Health

Sutter Health has a long history in California. Some of our facilities have been providing care in the communities we serve for more than 100 years. Today, we’re proud to partner with more than 12,000 doctors to care for more than 3 million people.

We’re inspired by our Northern California community and work tirelessly to deliver top-rated, affordable healthcare. Doctors, hospitals, care teams and employees in the Sutter Health network are always looking for new, meaningful ways to care for you and your loved ones. We believe that every moment matters when it comes to helping you live a longer, healthier and happier life.

Our not-for-profit network delivers top-rated, personalized care in more than 100 Northern California communities. Recently ranked among the Top 15 Health Systems in the nation by Truven Health Analytics™, our team of more than 50,000 doctors, employees and volunteers partner to spread innovation, improve access to healthcare services and put our patients’ needs first—all to achieve the highest levels of quality, access and affordability.

Company Size

10,000 employees or more


Healthcare Services

Employee Benefits

Professional Development, Life Insurance, Vacation/paid time off, Flexible Spending Accounts, Medical, Dental and Vision, 401K, Retirement / Pension Plans, Long Term Disability, Tuition Reimbursement