This role involves providing excellent guest service by presenting menus, assigning tables, and answering inquiries via phone.
Maintaining communication with kitchen staff, management, and servers ensures smooth dining experiences and guest satisfaction.
Responsibilities include inspecting dining and restroom areas for cleanliness, informing guests about specials, and managing reservations.
Additional duties involve accurately entering takeout orders into the POS system, collecting payments, assembling and delivering orders with proper communication, and thanking guests to encourage return visits.
The position emphasizes resolving guest concerns respectfully and promptly, educating guests on menu offerings, and promoting new products and marketing campaigns.
Cash control procedures and feedback communication are also key components of the role.