Host/Hostess

Applebee's

Cumberland, MD

JOB DETAILS
SKILLS
Communication Skills, Customer Support/Service, Food Delivery, Lift/Move 25 Pounds, Physical Demands, Restaurant, Team Player
LOCATION
Cumberland, MD
POSTED
Today

This position is customer service-focused, responsible for greeting, seating, and thanking guests to ensure a positive dining experience.

  • Greet and seat guests warmly, assist with guest flow, and manage the waitlist.
  • Engage with guests, respond to requests, and promote upselling.
  • Maintain cleanliness through side work and restaurant upkeep, including restrooms and dining areas.
  • Operate basic equipment like phones, electronic devices, and cleaning tools.
  • Occasionally deliver food and drinks or serve in specific settings.
  • Follow safety protocols and handle physical tasks such as lifting and mobility required throughout shifts.

Minimum qualifications include a friendly demeanor, age 16+, good communication skills, reliability, and ability to work as part of a team. Physical demands involve standing, reaching, bending, and lifting up to 25 pounds. The role involves fast-paced conditions with some outdoor exposure and minimal travel. Reasonable accommodations are available for individuals with disabilities.

About the Company

A

Applebee's

There's No Place like The Neighborhood
It's a whole new Neighborhood and a new career for you at Applebee’s. Put your passion for service, commitment to excellence and unrelenting drive for success to work for one of the most successful restaurant chains in the industry. An exciting opportunity currently exists to join our team as a Manager. We want our success story to be your success story.

Do you have what it takes?
Applebee's Managers are responsible for building and leading a talented team of Hourly Team Members to deliver a memorable guest experience, serve the community, and grow sales and profitability. It's a challenging job with countless rewards.

Our Ideal Candidate
Will live our Core Values; Integrity, Connect, Own It, Respect, and Passion
And deliver our mission: Our Team empowers our people, we recognize our success, we will exceed our expectations and those our guest.

Benefits:
Work – Life Balance
Bonus Program
Medical, Dental, Vision, and Life Insurance
401k Plan
Paid Time Off
Milestone Anniversary Gifts
Growth and Development
Annual GM Conference

Who are we:
Although we operate under the Applebee’s name, we are a much closer family. Big River Restaurants is an Applebee’s franchisee that owns and operates 41 Applebee’s across Missouri, Illinois, and Louisiana. We believe in work-life balance, and creating an atmosphere that encourages community, fun, and hard work.

COMPANY SIZE
100 to 499 employees
INDUSTRY
Restaurant/Food Services
WEBSITE
https://www.applebees.com/