Host | Hostess

This role involves greeting and seating guests promptly, ensuring a positive dining experience, and handling guest remittance accurately.

• Develop and maintain professional relationships with team members and guests.
• Greet guests within 30 seconds of arrival, seat them promptly, and rotate stations for quality service.
• Address guest complaints, inquire about their experience, thank them, and encourage return visits.
• Handle cash responsibly, perform register readings, make cash drops, and manage To Go orders.
• Maintain guest checks in order, manage waiting lists, and ensure cleanliness of restrooms, tables, chairs, and floors.
• Perform cleaning tasks per schedule, adhere to uniform standards, and complete additional tasks as assigned.
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  Qualifications include the ability to perform essential duties satisfactorily, with accommodations available for individuals with disabilities.