Hotel Front Desk Receptionist
Apolis
Los Angeles, CA
Apply
JOB DETAILS
SKILLS
Billing, Customer Support/Service, Foreign Exchange (FX), Maintenance Services, PBX (Private Branch eXchange), Shipping/Receiving
LOCATION
Los Angeles, CA
POSTED
7 days ago
Location: Los Angeles CA. 90007
Duration: 3-4 months-TEMP TO PERM FOR RIGHT FIT
Pay rate: $21.50 per hour on w2 basis
Onsite role
Job Description:
As guests check into or out of the Hotel, they will rely on our front desk team to provide them with efficient and accurate information, in a friendly and respectful manner. As the Front Desk Agent, you will continue to provide exceptional customer service.
o Greet all guests upon arrival and ensure a fast, efficient check-in process including verification of guests’ identification, credit, and payment for stay. Assign room keys, assist guests, complete registration cards, and provides other assistance as needed. Place guest and room information in the appropriate front desk packets and communicate information to the appropriate hotel personnel. Accommodate special requests whenever possible.
o Coordinate requests for maintenance and repair and maintain guests’ room key storage. Thoroughly understand and adhere to proper credit, check-cashing, and cash handling policies and procedures. Perform cashier responsibilities (i.e. bill and invoice settlement, post charges to the guest accounts, and perform foreign currency exchanges).
o Assist with incoming calls through PBX console in a polite and professional manner using standard phraseology and routing to the right department, guestroom, meeting room, or facility. Use proper telephone etiquette. Take messages and ensure their prompt delivery. Use proper mail, package, and message handling procedures.
**MUST HAVE MIN OF 2 YEARS EXPERIENCE IN HOTEL FRONT DESK SERVICE**
About the Company
A
Apolis
Since 1996, RJT has provided successful SAP, Oracle, and IT consulting solutions and staffing services to clients around the world. The new Apolis brings you the same personalized service fortified with a greater array of IT solutions, global expertise, and cost-management strategies.
We are a global IT consultancy that seamlessly integrates experts and leading-edge solutions into your organization so you can focus on what really matters.
COMPANY SIZE
500 to 999 employeesINDUSTRY
Computer/IT Services
EMPLOYEE BENEFITS
Medical, Dental and Vision, Employee Events, Paid sick days, Paid Holidays, Vacation/paid time off, Retirement / Pension Plans, Employee Referral Program
WEBSITE
https://www.apolisrises.com/