Hotel Hosts are vital to delivering high-quality guest service and fostering teamwork, providing an experience that feels welcoming and exceptional. They create a "larger than home" atmosphere by offering helpful, friendly service while maintaining a clean, comfortable, and inviting environment.
Responsibilities include managing the Host Stand, Bakery Café, Guest Kitchen, e-room, TV den, guest check-in and check-out, and servicing meeting rooms. Prior guest service experience and strong communication skills are essential.
The goal is to enhance the guest experience through warm hospitality, innovative design, and attentive service, ensuring guests enjoy a memorable stay that goes beyond simple accommodations. The role is key to bringing this fresh, relaxed, yet high-standard hotel experience to life.