Hotel Hosts play a vital role in delivering high-quality guest service and fostering teamwork, ensuring a welcoming and exceptional experience for guests. They create a "larger than home" atmosphere by providing helpful, friendly service while maintaining a clean, comfortable, and inviting environment. This role encompasses managing the Host Stand, Bakery Café, Guest Kitchen, e-room, TV den, guest check-in and check-out, and servicing meeting rooms.
Previous guest service experience and strong communication skills are required to ensure guest satisfaction. The position is central to creating memorable stays by offering attentive service and a welcoming ambiance. The hotel aims to go beyond basic accommodations by providing inspiring experiences through innovative design, cuisine, and service, with the Hotel Host being key to bringing this vision to life.