HUMAN SERVICES SUPERVISOR

HUMAN SERVICES SUPERVISOR

Salary

$98,924.80 - $128,627.20 Annually

Location

Reno, NV

Job Type

Full Time

Job Number

60006136 (06/2026)

Department

Human Services Agency

Opening Date

06/04/2026

Closing Date

6/22/2026 11:59 PM Pacific

• Description
• Benefits

Position Information

Under direction, supervises and manages professional case workers in diverse social and indigent services programs and delivery systems while ensuring compliance with laws and regulations; and performs related work as required.

This is an Open Competitive/Countywide Promotional recruitment being conducted to fill a current full-time vacancy in the Human Services Agency. The list established from this recruitment may be used to fill future vacancies as they occur.

For more information on this position, please see the Job Specification at https://www.washoecounty.gov/humanresources/Careers/jobspecs.php

Minimum Qualifications

Four years of full time professional level experience providing casework management in the community and human services field AND a bachelor's degree from an accredited college or university in social work, criminal justice, psychology, sociology, or a closely related field; A master's degree in from an accredited college or university in social work, sociology, psychology, criminal justice, or a closely related field may substitute for one year of experience.

License Or Certificate

A valid drivers license is required at the time of appointment and must be maintained for continued employment in this classification.

The Ideal Candidate Will

• Demonstrate commitment to public service, and value exceptional customer service.
• Have grants reporting, writing and/or administration experience.
• Assimilate quickly into the organizational climate; establish critical relationships to ensure success and contribution to the organization.
• Have outstanding written and oral communication skills.
• Demonstrate the ability to take ownership of problems to find solutions; share resources, information, and knowledge; and encourage commitment to the County's mission and organizational goals.
• Be collaborative, hard-working and detail oriented while still being able to see the big picture.

Conditions of Employment

The Washoe County Employees Association (WCEA) Supervisory Collective Bargaining Agreement (CBA) covers the Human Services Supervisor position.

Background checks will be conducted on selected applicants through the State of Nevada and the Federal Bureau of Investigation (FBI). Certain positions in the Human Services Agency have access to criminal justice agency systems including NCIC and CJIS. All felony convictions, gross misdemeanor and certain misdemeanors will prohibit that employee from working with NCIC and CJIS criminal justice systems. Additionally, the department will run a background check via the Child Abuse and Neglect Registry.

Per the Washoe County Background and Reference Checks Policy, new and rehired employees are required to submit to a fingerprint based background investigation. Effective January 1, 2025, the $39.00 fee associated with this background investigation will be paid by the employee (if applicable) and deducted automatically from the first paycheck. Employment is contingent upon the results of the background check, although a record of conviction will not necessarily bar an applicant from employment.

Human Services Agency employees will be required to have a tuberculosis test. The cost of the test will be borne by the selected applicant(s).

Washoe County requires its employees to reside in the state of Nevada or neighboring California communities such as Truckee, South Lake Tahoe or Susanville as of their first day of work.

Washoe County hires all new employees at the minimum rate of the salary range and eligible employees may receive an annual merit increase of 5% until they reach the maximum salary for the classification. Upon promotion, current Washoe County employees are placed at the minimum rate of the salary range for the higher classification of the new position OR a promotional calculation, whichever is greater.

What Happens Next

1. After your application is screened, you will be notified via the email you provided whether you have met the minimum requirements for the position. Those applicants who do not meet the qualifications have one (1) business day to file an appeal and request a review of their qualifications. Written appeals should be submitted via email to the assigned Human Resources Business Partner using the contact information listed on this job announcement.

2. Applicants who meet the minimum requirements will receive an email invitation to take the Supervisory Level online exam administered remotely; notices will be delivered within 1 week from the closing of the recruitment.

This exam link will tentatively be delivered via email the week of July 6, 2026 and qualified candidates will have a time limit to complete the exam, within 4 calendar days. You will be notified if you are eligible to transfer an exam score within 1 week following the closing date of the recruitment.

The exam will evaluate your expertise, knowledge, skills and abilities in the following areas:

• General Supervisory Concepts
• Performance Management
• Employee Relations
• Analytical Skills
• Communication Skills

Pursuant to the Washoe County Personnel Handbook, the Department of Human Resources does not administer an exam when there are less than 20 qualified candidates. Once the recruitment has closed, if there are less than 20 qualified candidates, the exam will be waived and all qualifying candidates will be placed on an unranked eligible list which will be referred to the hiring department. If the exam is scheduled to move forward and less than 20 candidates take the exam as determined by the Department of Human Resources, the exam will be waived. Only those candidates who took the exam or have a transfer score will be placed on an unranked eligible list which will be referred to the hiring department.

3. After the exam is completed, you will receive an additional email notifying you of the results. If you pass the examination, you will receive your score and rank. This rank will be used to determine which candidates will be interviewed by departments trying to fill a vacancy.

4. Hiring departments schedule interviews from a list of top scoring candidates. If your name is not sent to the hiring department, it will remain on the list for future opportunities as they become available.

5. Please be advised you can log in to your NeoGov account and select:

• "Applications" to view a list of the recruitments which you have applied for, your submitted application for each recruitment, a copy of the job listing, and your applicant history for each recruitment.
• "Inbox" to view the notices which have been sent to you for each recruitment
• "Account" to update your contact information. Please note to update your phone number on previously submitted applications you must contact careers@washoecounty.gov.

If you have any questions regarding the Online Application Process you can find additional information at the following link: https://www.washoecounty.gov/humanresources/faq/online/index.php

Questions: Jessica Gutierrez

JGutierrez@washoecounty.gov

775-328-2096

Veteran Point

Eligible veterans who were honorably discharged from the U.S. Armed Forces shall receive one (1) bonus point upon passing Open Competitive examinations only. In order to be given a bonus point, applicants must attach proof of Honorable Discharge (DD-214 with Classification of Discharge) to the Online Application at time of submission.

Washoe County is proud to be an equal opportunity employer and is committed to a diverse workforce that creates a sense of belonging for all employees and citizens, thereby encouraging persons from all backgrounds and experiences to apply for employment.

Washoe County will recruit, hire, train and promote into all job levels without regard to race, religion or belief, gender, marital status or domestic partnership, familial status, national origin, age, mental or physical disability, pregnancy, sexual orientation, gender expression or identity, genetic information (GINA), veteran status, political affiliation, membership in an employee association or union or any other protected class under applicable federal or state law.

• Nevada PERS Retirement - Washoe County pays 100% of the PERS contribution for each benefit eligible employee.
• Health, Dental, Life and Vision Insurance - Washoe County contributes 100% of the premium for each employee. Washoe County also contributes 50% of the premium for dependent coverage. Note: New employees are automatically enrolled in the High Deductible Health Plan (HDHP) with a Health Savings Account. Washoe County contributes up to $2,500 annually (based on benefit effective date and coverage tier) into the employees Health Savings Account (HSA). Newly hired employees become eligible for health benefits after 30 days of employment. Benefits Link - Click Here
• Deferred Compensation plans available
• 12 Paid Holidays
• Vacation Accrual (120 hours per year, increasing with continued employment)
• Sick Leave (120 hours per year, increasing with continued employment)
• Longevity Pay
• Merit Increases - Full-time employees eligible to receive an annual merit increase of 5% until the position classification's maximum salary is reached.
• Cost-of living adjustments - historical annual COLA increases for 2017-2025 have ranged from 2.5% - 5.0%
• There are no Social Security deductions (although a 1.45% deduction for Medicare is required)
• Nevada does not have state or local income tax*

Employer Washoe County

Address 1001 E. Ninth St., Bldg. A Rm. 220

Reno, Nevada, 89512

Phone 775-328-2081

Website https://www.washoecounty.gov/