HVAC Service Manager/Operations Manager

G-PAC

Chicago, IL

JOB DETAILS
SKILLS
Customer Escalations, Customer Satisfaction, Customer Support/Service, Leadership, Maintenance - HVAC, Operations Management, Performance Metrics, Profit & Loss, Team Lead/Manager
LOCATION
Chicago, IL
POSTED
Today

We are seeking a Residential Service Manager in Chicago, IL, to lead residential HVAC service operations.

  • Oversee daily service activities, manage technicians, and support dispatching
  • Enhance scheduling, productivity, and customer satisfaction
  • Handle escalated customer concerns and service agreements
  • Monitor KPIs, profitability, and departmental performance
  • Drive growth of the residential service division

Ideal candidates have leadership experience in residential HVAC service, strong operational and customer service skills, and the ability to manage field teams in a fast-paced environment. Backgrounds such as service supervisors or lead technicians are preferred. Interviews are scheduled immediately. Resumes should be submitted to the provided contact. All qualified applicants will be considered without discrimination.

About the Company

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G-PAC