Hybrid E-Billing Client Relations Specialist
Jobot
Atlanta, GA
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JOB DETAILS
SALARY
$65,000–$80,000 Per Year
JOB TYPE
Full-time, Employee
SKILLS
Accidental Death and Dismemberment (AD&D), Accounting, Analysis Skills, Best Practices, Billing, Billing Records, Communication Skills, Customer Relations, Customer Relationship Management (CRM), Customer Support/Service, Data Analysis, Detail Oriented, Develop and Maintain Customers, Finance, Flexible Spending Accounts, Hospital, Insurance, Interpersonal Skills, Legal, Life Insurance, Mail Processing, Microsoft Exchange Server, Multitasking, Process Improvement, Team Player, Time Management, Work From Home
LOCATION
Atlanta, GA
POSTED
30 days ago
This Jobot Job is hosted by: Haley Lucas
Are you a fit? Easy Apply now by clicking the "Quick Apply" button and sending us your resume.
Salary: $65,000 - $80,000 per year
A bit about us:
Join our dynamic team as a Permanent Hybrid E-Billing Client Relations Specialist in the Legal industry. This is a unique opportunity to leverage your skills in the exciting legal field, where you will be a crucial part of our organization. You will be responsible for the management of e-billing systems and client relationships, ensuring that our legal billing operations run smoothly and efficiently. This role is hybrid, allowing you to experience the best of both worlds with the flexibility of working remotely and the collaborative environment of in-office work.
Why join us?
Medical/Dental/Vision
401k with match
FSA
Life insurance/ AD&D
Hospital indemnity insurance
Short and long term disability
Hybrid remote/onsite work flexibility
Job Details
Responsibilities:
1. Manage and maintain e-billing systems including TyMetrix, Serengeti, courselink, datacert, Legal Exchange, and bottomline.
2. Prepare and submit monthly legal bills to various clients, ensuring accuracy and timeliness.
3. Review and post corrections and adjustments to billing records as needed.
4. Prepare monthly employee billing reports and provide analysis on the same.
5. Maintain strong client relationships, addressing their queries and concerns regarding e-billing in a timely and professional manner.
6. Collaborate with the legal team to understand the specific billing requirements of each client and implement them effectively.
7. Identify opportunities for process improvements in the billing system and implement them to enhance efficiency and accuracy.
8. Keep up-to-date with the latest trends and best practices in legal e-billing.
Qualifications:
1. A minimum of 5 years of experience in e-billing, preferably within the legal industry.
2. Proficiency in e-billing systems such as TyMetrix, Serengeti, courselink, datacert, Legal Exchange, and bottomline.
3. Proven experience in preparing and managing monthly billing and making corrections and adjustments.
4. Strong client relationship management skills, with a commitment to providing excellent customer service.
5. Excellent analytical skills, with the ability to analyze billing data and provide insights.
6. Strong interpersonal and communication skills, with the ability to work effectively both independently and as part of a team.
7. High attention to detail, with the ability to manage multiple tasks simultaneously and meet deadlines.
8. A degree in finance, accounting, or a related field is preferred.
This is a fantastic opportunity to take your e-billing career to the next level, working with a dynamic team in the challenging and rewarding legal industry. If you have the skills and experience we're looking for, we'd love to hear from you.
Interested in hearing more? Easy Apply now by clicking the "Quick Apply" button.
About the Company
J
Jobot
Jobot is on a mission to connect good people with good jobs. By combining AI-powered technology with the expertise of Jobot Pros, our experienced recruiters, we help you find career opportunities that align with your goals and values.
Founded in 2018 and employee-owned since 2024, Jobot is committed to fostering a culture of kindness, respect, innovation, and connection. As an industry leader, we’ve been recognized as a top workplace by Forbes, Fortune, USA Today, and Staffing Industry Analysts (SIA).
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COMPANY SIZE
100 to 499 employeesINDUSTRY
Staffing/Employment Agencies
FOUNDED
2018
WEBSITE
http://www.jobot.com