Information Technology Specialist
Olean City School District
410 West Sullivan Street
Olean , NY 14760
Classified - Position - Information Technology Specialist - competitive
Job Number 3300053032
Start Date
Open Date
Closing Date
This is a 12-month position, set for 7.5 hours per day.
Hourly Pay: $23.51
JOB GOAL:
Provide technical support and expertise to ensure the effective and secure operation of the district's technology infrastructure. This includes installing, maintaining, and troubleshooting hardware and software systems, assisting staff and students with technology-related issues, and supporting the day-to-day IT needs of the organization.
GENERAL RESPONSIBILITIES:
+ Provide technical support for district hardware, software, and network systems, including desktops, laptops, mobile devices, printers, projectors, and interactive whiteboards.
+ Install, configure, and maintain operating systems and applications across multiple platforms.
+ Respond to and resolve help desk requests in a timely and professional manner.
+ Troubleshoot network connectivity issues (wired and wireless) and escalate complex problems as needed.
+ Maintain inventory of technology equipment and assist with equipment lifecycle planning.
+ Assist with the setup and maintenance of user accounts, passwords, and permissions.
+ Support the implementation of cybersecurity best practices and software updates to protect district systems.
+ Provide training and guidance to staff and students on the effective use of technology.
+ Participate in district-wide technology initiatives and professional development as needed.
+ Maintain documentation of procedures, support tickets, and configurations.
+ Collaborate with other members of the IT team to support system-wide projects and initiatives.
+ Assist with audiovisual and event technology setup when needed.
+ Perform other duties as assigned by the Director of Technology or designee.
QUALIFICATIONS:
+ Bachelor's Degree in Information Technology, Computer Science, or a related field preferred. Relevant certifications (CompTIA A+, Network+, etc.) are a plus.
+ Minimum of 1-2 years of experience in IT support or a related field.
+ Strong knowledge of Microsoft Windows, Google Workspace for Education, and common educational software.
+ You must be on the Information Technology Specialist Civil Service List or qualify for the position per the Civil Service Regulations.
RESPONSIBLE TO: Director of Technology
Job Attachment View Attachment
Appointment Status Permanent
Start Date ASAP
Additional Job Information
Interviews will be ongoing until positions are filled.
Contact Person's Name Jenny Bilotta
Contact Person's Title OCSD Business Administrator
Contact Person's Phone 716-375-8274
Contact Person's Email jbilotta@oleanschools.org
Job Posting Link https://www.oleanschools.org/Page/5715
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