Communication Skills, Customer Relations, Customer Support/Service, Detail Oriented, Distribution Services, Exceeded Sales Goal, Field Sales, HVAC, Inside Sales, Leadership, Operations, Order Picking/Packing, Order Processing, Organizational Skills, Performance Management, Problem Solving Skills, Product Demonstration, Product Merchandising, Product Support, Resolve Customer Issues, Revenue Growth, Sales, Sales Closing Skills, Sales Management, Sales Support, Shipping/Receiving, Team Player, Technical Sales, Technical Support, Time Management
Inside Sales Associate
Allied Supply - Cincinnati, OH
Full-Time | Competitive Salary + Profit Sharing
About Allied Supply
Allied Supply Company is a 90-year family-owned distributor serving the HVACR and air filtration industries across Ohio and surrounding regions. We are known for our long-tenured team, collaborative culture, and commitment to promoting from within. Creating clear opportunities for career growth and leadership advancement in a stable, recession-resistant industry.
Position Overview
We are seeking a customer-focused, driven Inside Sales Associate to support our Cincinnati, OH location. This role is the backbone of our daily customer interaction. You will own order processing, product recommendations, and relationship building with contractors and service professionals. You'll play a direct role in driving branch sales while developing technical expertise and long-term customer partnerships.
Key Responsibilities
- Drive sales growth by supporting existing customers and developing new account relationships
- Process orders, quotes, and returns accurately via phone, email, and in-person interactions
- Recommend HVAC/R and filtration products based on customer needs and applications
- Provide technical support and product guidance to customers and team members
- Act as liaison between customers, vendors, and internal teams to ensure timely fulfillment
- Proactively follow up on quotes and open orders to close sales opportunities
- Support outside sales team with quotes, sourcing, and account development
- Maintain showroom merchandising and ensure product availability
- Assist with inventory tasks including receiving, stocking, and order pulling
- Resolve customer issues quickly and professionally
Qualifications
- HVAC/R, filtration, or mechanical industry experience preferred
- 1-3 years of sales, customer service, or distribution experience
- Strong communication and relationship-building skills
- Mechanical aptitude and willingness to learn technical products
- Detail-oriented with strong organizational skills
- Team-first mindset with a proactive, solutions-oriented approach
Why Join Allied Supply
- Profit sharing up to 25% of salary
- Competitive pay (16% above market average) + health, dental, vision
- Generous PTO and holidays
- 90+ year-old financially stable company
- Recession-resistant industry
- Clear path to advancement (Inside Sales Outside Sales Leadership)
- Team-oriented culture with long-tenured employees
What Success Looks Like
- Builds strong, repeat customer relationships
- Consistently meets or exceeds sales and service expectations
- Demonstrates product knowledge and problem-solving ability
- Takes initiative to grow accounts and improve branch performance
- Contributes positively to team culture and daily operations
If you're a motivated, customer-focused professional looking to build a long-term career in a stable and growing industry, we'd love to connect.
Allied Supply Company is an equal opportunity employer.