Budget Management, Communication Skills, Computer Systems, Construction, Customer Support/Service, Customer/Client Research, Detail Oriented, Field Sales, High School Diploma, Inside Sales, Interpersonal Skills, Multitasking, Needs Assessment, Order/Customer Fulfillment, Product Documentation, Project Planning, Sales, Strategic Planning, Team Player, Telephone Skills, Time Management
Barnstable, Massachusetts
Overview:
The Inside Sales position is responsible for managing day-to-day sales activities in line with the strategy set forth by Shepley Wood Products and Outside Sales Leaders. Day-to-day sales activities include but are not limited to quoting, ordering, setting up deliveries, follow up (internal & external), review and verification of documentation, product research, training (internal & external), answering phones, and servicing walk in customers.
Responsibilities include:
- Prepare and present professional and accurate material quotes.
- Review projects and building plans to assess customer needs. Act as an advisor to identify resources and anticipate needs.
- Oversee and prepare special orders.
- Maintain regular communication with customers and follow up on outstanding material quotes.
- Input sales orders quickly and accurately to our internal systems.
- Oversee the fulfillment of orders to ensure products are received on time and on budget.
- Strive to exceed customer service expectations.
- Work well in highly collaborative team atmosphere.
- Perform other duties as assigned.
Qualifications: High School diploma. 3 to 5 years building materials industry required. Construction industry experience is a plus. Self-motivated and conscientious with high energy and attention to detail. Excellent communication and interpersonal skills. Computer aptitude and willingness to learn product and computer systems. Exceptional organizational skills; ability to multi-task; strong sense of urgency.
Schedule: Monday to Friday, full-time. Saturdays as needed.