Insurance Collections Representative
Veterans Sourcing Group
Monroeville, PA
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JOB DETAILS
SALARY
SKILLS
Analysis Skills, Billing, Claims Processing, Communication Skills, Computer Skills, Corporate Policies, Credit and Collections, Customer Support/Service, Data Collection, Demographics, Detail Oriented, Establish Priorities, Health Insurance, Healthcare Reimbursement, High School Diploma, Insurance, Internet Portal, Leadership, Marketing, Medical Billing, Medical Office, Medical Records, Medications, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Product Family, Microsoft Word, Multitasking, People Management, Pharmacy, Prescription Filling, Problem Solving Skills, Project/Program Management, Team Player, Telephone Skills, Time Management, Typing
LOCATION
Monroeville, PA
POSTED
30+ days ago
Job Title: Insurance Collections Representative
Location: Monroeville, PA- Onsite
Pay Rate: $17.25/hr on W2
Duration: 3 month contract with possible extension
Vaccination Policy: This employer requires all employees, temporary labor, consultants, and contractors to be fully vaccinated against COVID-19 by their start date (other date may be inserted if start date is not accurate), subject to approved medical or religious exemptions.
- Verifiable High School diploma or GED required; Bachelors Degree in Marketing preferred
- Worker must live within 1 hour of the site (Monroeville, PA)
- Worker must have Insurance Collections Experience
EXPERIENCE:
Required:
- 18 months Healthcare Insurance related experience such as reimbursement/collections or medical insurance billing or insurance collections.
- One or more years of experience using Microsoft Office products' specifically Excel, Outlook and Word.
Preferred:
- Experience in Insurance follow up
- Effective customer service skills and experience that shows ability to work in a team environment
- Attention to detail
- Ability to utilize analytical skills
- Ability to navigate through multiple tasks simultaneously and prioritize based on importance while displaying strong attention to detail
- Ability to communicate with clientele in a professional manner; both verbally and written
- Ability to manage simultaneous projects and prioritize accounts in a fast-paced environment.
- Strong attention to detail.
- Ability to work both independently and collaboratively with a team environment.
- Able to meet deadlines.
- Excellent problem-solving skills.
- Computer Skills and strong typing proficiency.
- Confident decision maker.
Duties:
Client has an opportunity for a full-time Insurance Collections Representative to handle insurance follow up. The Insurance Collections Representative will ensure timely and accurate account payment for outstanding balances while demonstrating excellent customer service to patients, healthcare professionals and insurance carriers.
Key Responsibilities of the Insurance Collections Representative:
- Third party follow-up associated with the dispensing of prescription medication via telephone, Internet, and in writing
- Emphasis on following up with insurance payers via phone, fax, Provider Portals, internet and mail.
- Excellent telephone manners and communication skills with payers, patient, co-workers and your management team.
- Resolve issues with nonpayment of invoices due to insurance problems that may have resulted from incorrect or incomplete information, therapy changes and pharmacy or shipping errors
- Maintain supporting chronological notes that detail action taken to resolve outstanding account balances
- Maintain patient demographic information and data collection systems, including all billing/collection reports, queues, or diversions while remaining in accordance with payer and company policy guidelines
- Research and respond by telephone, via the internet and in writing to insurance companies regarding collection issues and problems
- Contact patients and Physician's offices as well as insurance companies as needed in order to expedite claims processing
- Bring updates to leadership team and team meetings as warranted.
About the Company
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