Monster

Insurance Services

Nesco Resource

Phoenix, AZ

JOB DETAILS
LOCATION
Phoenix, AZ
POSTED
12 days ago
JOB DESCRIPTION
Under a significant level of guidance and direction, provides customer service for one or more products. Uses prescribed guidelines to ensure good customer relations are maintained and customer claims and complaints are resolved fairly, effectively, and in accordance with policies and procedures.

RESPONSIBILITIES:
Delivers quality service to clients via phone, email, chat, and other avenues
Follows up on outstanding items to issue completion in compliance with established Service Level Agreements
Uses systems and software packages, which may include HRIS, Salesforce, Flex, Core Advanced, and ORS
Develops and maintains a basic working knowledge of one or more products
Performs data input, maintaining strong prioritization and organization
Documents all client interactions

Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.

Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

About the Company

N

Nesco Resource

Companies need talent. You want job opportunities.

That’s where we come in. We create meaningful connections between companies and candidates, and we’ve been doing it for over 65 years.
Our national workforce solutions include contract, contract-to-hire, direct placement services, and managed services for a variety of industries.

We employ specialized recruiters focused in Engineering, Information Technology, Accounting & Finance, Administrative & Customer Service, and Manufacturing & Distribution.

When you need to find a job, we're your partner.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Staffing/Employment Agencies
EMPLOYEE BENEFITS
Employee Referral Program, Parking , Paid sick days, Performance bonus, Vacation/paid time off, Paid Holidays
FOUNDED
1956
WEBSITE
https://nescoresource.com/