Intensive Care Coordinator (Crisis Response, Baldwin County)

Clinical Responsibilities

1. Responds to crisis calls in a timely fashion
2. Coordinates Child/Adolescent Crisis Team response to crises
3. Demonstrates the ability to recognize the elements of a crisis state and knows how to deescalate or resolve the situation
4. Effectively determines the level of response needed in crisis situations and prioritizes need for response
5. Communicates effectively with Access to Care
6. Provides crisis response when needed
7. Demonstrates the ability to assess the consumer needs utilizing the CANS
8. Identifies goals and plans for appropriate services
9. Provides appropriate linkage to community resources
10. Monitors consumers to secure placement in the least restrictive environment
11. Provides ongoing monitoring of consumers’ progress and needs as assessed in the CANS
12. Advocates on behalf of the consumers to secure community resources
13. Effectively collaborates with the treatment team members and outside sources in the delivery of case management services
14. Evaluates the consumer for discharge planning
15. Track clinical outcomes according to contractual agreement
16. Effectively demonstrates the application of child/adolescent specific competencies

Supervision and Consultation

1. Seeks clinical supervision and consultation as needed
2. Accepts and employs suggestions for improvement
3. Actively works to enhance case management skills

Clinical Record Keeping

1. Documents in a timely fashion per AltaPointe policy
2. Documents appropriate, complete, and comprehensive CANS assessments
3. Documents measurable and specific goals in the individualized service plan
4. Documents in a clear and concise manner, types of consumer problems, ISP goals addressed, and services provided
5. Documents case disposition, case closings, follow-up, and referrals
6. Documents legibly

Case Load Management:

1. Effectively manages caseload based on consumer needs
2. Meets AltaPointe productivity standards

Bachelor’s degree in a mental health discipline. Must be at least age 23, maintain a valid verifiable driver license and maintain a clear driving record.

Knowledge in child/adolescent specialty, outlined below, to be attained within six (6) months of employment:

• Knowledge of psychiatric disorders in the child/adolescent population
• Basic knowledge of growth and development of child/adolescent consumers as related to all intellectual, emotional, spiritual, and physical aspects of their development
• Knowledge of developmental disabilities and mental retardation in the child/adolescent population
• Basic knowledge of behavior management and parenting issues
• Knowledge of cultural diversity
• Knowledge of behavior management, crisis intervention and interventions common to acute psychotic consumers, as well as, to non-violent crisis intervention practice
• Knowledge of effects of physical/sexual/emotional abuse and neglect issues
• Knowledge of available community resources as applied to child/adolescent
• Certified by the Alabama State Department of Mental Health to provide adult and/or child/adolescent case management services 
• Knowledge of the CANS (Child and Adolescent Needs and Strengths Assessment)
• Experience facilitating behavioral health therapy groups with children, adolescents, and adults