Warehouse Inventory Specialist (Problem Solver)
Role Description:
This is an incredibly important position that helps to monitor and complete inventory related activities at Best Way Distribution. It is imperative to provide a great client experience while supporting our warehouse team and developing scalable operations.
What you'll bring to the table:
· Knowledge of various inventory systems.
· Experience with Microsoft excel.
· Ability to work independently without direct supervision on-site.
· Demonstrates the ability to quickly adapt to changing conditions and solve problems in a timely fashion.
· Ability to determine inventory discrepancies, perform physical inventory cycle counts, and reconcile inventory variances.
· Possesses effective written and verbal communication skills; displays reading comprehension skills.
· Ability to multitask and handle multiple issues at the same time without stress.
· Excellent attention to details.
· Ability to lift 40 lbs without any health limitations.
· Able to stand and walk continuously during and up to an 8-10hr shift.
· Able to bend, stoop, reach above, and push/pull frequently
What you'll do:
· Resolve client requests around inventory related issues.
· Work directly with the operations team to resolve client concerns.
· Investigate inventory discrepancies reported by clients or through returns.
· Perform physical location checks to ensure quality and reconcile inventory variances.
· Play a pivotal role in understanding the root cause of inventory adjustments and participate in efforts to correct.
· Vocalize concerns around inventory practices to help identify areas of opportunity in day-to-day processes.
· Communicate updates and relay important operational information about clients directly to site leadership.
· Run cycle counting and inventory control processes according to written SOP's and in partnership with operations and the client success teams.
· Perform audits or other actions requested by clients within the site.
· Additional duties and responsibilities as necessary.