JOB DETAILS
LOCATION
knoxville, TN
POSTED
30+ days ago

Description

Description:

IT Administrator II- Modern Foreign Languages and Literatures

Position Summary

Designs, integrates, and maintains a variety of complex IT technologies used in teaching languages and humanities in the Language Resource Center whose mission is to revolutionize language learning for students, support instructional efforts in and out of the classroom, and encourage interdisciplinary research. These systems span multiple computer operating systems, database management software, and network management software. Additionally, most of these technologies require cross platform integration with other university computer systems, course management systems, and enterprise applications.

Job Function/Responsibilities

Direct and continually analyze, redesign, and redeploy system resources in both large and small computer laboratories as required by changing educational needs. Manage, and maintain an online assessment and exam proctoring center utilized by faculty and students. Set up and maintain workstations and file servers as required on Apple, Windows, and tablet platforms.

Identify and research the available resources that will service the IT needs of MFLL faculty in their efforts to provide new and innovative methods of instructing their students in acquiring new foreign language communication skills. Research and train on new technologies as appropriate. Plan and coordinate departmental projects as assigned, and provide individual guidance to faculty and staff as requested. On request of the LRC Coordinator, serve as project lead on large sized projects, including assistance with the training of faculty, staff, and student workers in implementing those projects.

Provide assistance in all areas of the Language Resource Center’s services (supervising student workers and proctors, responding to general inquiries, and scheduling and distributing of the Center’s resources). Possess in-depth knowledge of both general industry IT trends, as well as in new developing trends specifically in regards in language skills learning.



Qualifications:

IT Administrator II- Modern Foreign Languages and Literatures

Position Summary

Designs, integrates, and maintains a variety of complex IT technologies used in teaching languages and humanities in the Language Resource Center whose mission is to revolutionize language learning for students, support instructional efforts in and out of the classroom, and encourage interdisciplinary research. These systems span multiple computer operating systems, database management software, and network management software. Additionally, most of these technologies require cross platform integration with other university computer systems, course management systems, and enterprise applications.

Job Function/Responsibilities

Direct and continually analyze, redesign, and redeploy system resources in both large and small computer laboratories as required by changing educational needs. Manage, and maintain an online assessment and exam proctoring center utilized by faculty and students. Set up and maintain workstations and file servers as required on Apple, Windows, and tablet platforms.

Identify and research the available resources that will service the IT needs of MFLL faculty in their efforts to provide new and innovative methods of instructing their students in acquiring new foreign language communication skills. Research and train on new technologies as appropriate. Plan and coordinate departmental projects as assigned, and provide individual guidance to faculty and staff as requested. On request of the LRC Coordinator, serve as project lead on large sized projects, including assistance with the training of faculty, staff, and student workers in implementing those projects.

Provide assistance in all areas of the Language Resource Center’s services (supervising student workers and proctors, responding to general inquiries, and scheduling and distributing of the Center’s resources). Possess in-depth knowledge of both general industry IT trends, as well as in new developing trends specifically in regards in language skills learning.


Required Education and Experience:

Bachelor's Degree and six plus years of general IT and computer networking experience. Experience in file server-based LAN and multi-user operating systems. Broad working knowledge of educational technologies, computer assisted language learning software. Must be able to troubleshoot and configure wired and wireless Wi-Fi ethernet networks down to the physical levels. Effective oral and written communication and documentation skills. Ability to create and deliver custom tailored training programs for new end-users and for new hardware and software to be adopted by the department.

Required Skills:

Extensive knowledge of wired and Wi-Fi wireless ethernet and TCP/IP troubleshooting and cellular telephony/data technologies. Experience in implementing and maintaining audio and video acquisition software and hardware, and particularly as they integrate with personal and room system videoconferencing systems.

Preferred Experience:

Advanced degree in computer science or equivalent continuing education professional certifications. Knowledge of state-of-the-art educational technologies and computer assisted language learning software and hardware. Knowledge of foreign languages and configuration of multilingual computing systems.

Preferred Skills:

Multiple computer operating systems (Microsoft Windows 10 and Apple macOS X), tablet and mobile operating systems (Apple iOS), Microsoft Outlook e-mail, Microsoft Office products, TCP/IP networking, hardware and software troubleshooting, videoconferencing (PC client-based and standards-based room systems), streaming audio and video technologies.


Required Education and Experience:

Bachelor's Degree and six plus years of general IT and computer networking experience. Experience in file server-based LAN and multi-user operating systems. Broad working knowledge of educational technologies, computer assisted language learning software. Must be able to troubleshoot and configure wired and wireless Wi-Fi ethernet networks down to the physical levels. Effective oral and written communication and documentation skills. Ability to create and deliver custom tailored training programs for new end-users and for new hardware and software to be adopted by the department.

Required Skills:

Extensive knowledge of wired and Wi-Fi wireless ethernet and TCP/IP troubleshooting and cellular telephony/data technologies. Experience in implementing and maintaining audio and video acquisition software and hardware, and particularly as they integrate with personal and room system videoconferencing systems.

Preferred Experience:

Advanced degree in computer science or equivalent continuing education professional certifications. Knowledge of state-of-the-art educational technologies and computer assisted language learning software and hardware. Knowledge of foreign languages and configuration of multilingual computing systems.

Preferred Skills:

Multiple computer operating systems (Microsoft Windows 10 and Apple macOS X), tablet and mobile operating systems (Apple iOS), Microsoft Outlook e-mail, Microsoft Office products, TCP/IP networking, hardware and software troubleshooting, videoconferencing (PC client-based and standards-based room systems), streaming audio and video technologies.