Audiovisual, Customer Support/Service, Firewalls, Help Desk, Information Technology & Information Systems, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft PowerPoint, Microsoft Product Family, Microsoft Word, Network Routers, Network Switching, Printers, Software Administration, Technical Support, VPN (Virtual Private Network), Win16 API (Application Programming Interface), Windows Server 2008 R2, Workstation Hardware
IT Helpdesk Specialist - Hybrid in Olathe, KS
- At lease 3+ years of experience in IT user support
- Proven ability to support basic workstation and portable hardware, software, printers, AV, and networking.
- Ability to support Microsoft Office applications (Outlook, Word, Excel, PowerPoint) and Microsoft 365.
- Basic understanding of Windows 2008-16 servers, desirable.
- Basic understanding of network switches, routers, firewalls, and VPN, desirable.