IT Support Specialist

Holland & Knight

Schenectady, NY

JOB DETAILS
SKILLS
Administrative Skills, Audiovisual, Cisco Network Systems, Desktop Administration, Documentation, Identify Issues, Information Technology & Information Systems, Microsoft Office, Microsoft Product Family, Microsoft Windows Operating System, Mobile Devices, Network Administration/Management, Peripheral Hardware, Printers, ServiceNow, Team Player, Technical Support, VoIP (Voice over IP)
LOCATION
Schenectady, NY
POSTED
Today

We are seeking an IT Support Specialist based in our New York office to provide technical assistance to attorneys and staff.
This role involves supporting PCs, phones, AV equipment, peripherals, and IT infrastructure on-site, troubleshooting issues, documenting incidents, and assisting with office projects and events.
Qualifications include 3+ years of corporate technical support experience, proficiency with Windows 10, Microsoft Office, Cisco VoIP, Zoom, Microsoft Teams, mobile devices, and network troubleshooting.
Additional skills include supporting AV equipment, configuring printers, using ServiceNow, and working independently or in teams.
Minimum education is a bachelor’s degree and relevant IT certifications or experience.
The position offers a competitive hourly rate, benefits promoting health and well-being, and opportunities for travel and professional growth.
We are an equal opportunity employer committed to diversity and inclusion.

About the Company

H

Holland & Knight