The IT Systems Manager leads a team of technicians, including developers, analysts, and help desk staff, to support technology needs and strategic objectives.
Responsibilities include overseeing infrastructure and application design, resolving skills and resource gaps, assigning tasks, mentoring staff, creating budgets, and building vendor relationships.
They analyze systems, develop solutions, support business partners, and ensure proper functioning of business systems. The role requires collaboration across departments, adherence to quality standards, and participation in operational programs.
Qualifications include a Bachelor's degree in a technical or business field, 3+ years of leadership experience, strong communication, organizational, and problem-solving skills. Certifications in project management and ongoing education are desirable.