Reports to: Store Manager
The Lead Retail Associate provides guidance and education to patients seeking medical marijuana, ensuring they receive appropriate medications for their specific conditions. This full-time role involves completing and managing patient paperwork, confirming purchase limits, and maintaining accurate records using Biotrack. Associates promote products, assist with customer inquiries, and fulfill orders while delivering exceptional customer service. Requirements include at least 21 years of age, 4+ years of customer service experience, retail or leadership background preferred, and familiarity with POS systems and Windows. The position involves standing, walking, manual tasks, and lifting up to 10 pounds. The role offers a salary of $19.75/hr, with benefits including health plans, paid time off, 401K, and ongoing training. Travel is not required. The company emphasizes diversity, training, and comprehensive benefits for full-time employees.