Monster

Logistics Coordinator - Amtrak

Aramark

Boston, MA

JOB DETAILS
LOCATION
Boston, MA
POSTED
10 days ago

The Logistics Coordinator is responsible for processing accurate and timely transactions and conducting Quality Assurance of inbound/outbound product orders, including Train Provisioning Solution (TPS) services where applicable, while delivering excellent customer service to internal and external Amtrak customers and client partners.

Job Responsibilities

  1. Enter data and process transactions in Warehouse Inventory Management System (WIMS) database.
  2. Conduct Quality Assurance (QA) verification audits for both inbound and outbound orders, in the commissary (including cooler/freezer), at the Amtrak railyard/train platform, and on board Amtrak trains, effectively communicate and help resolve all discrepancies identified.
  3. Ensure that the QA Process VPS Tools and Business Process SOPs are in compliance; communicate any deviations immediately to management.
  4. Assist with problem solving, determining root causes to transactional issues and developing appropriate sustainable solutions.
  5. May be asked to assist with Centralized Purchasing process as well as executing Warehouse to Warehouse Transfers.
  6. Maintain files at the location, answer internal and external calls, use electronic equipment such as scanners, tablets, computers, printers, copiers, etc.
  7. Participate in End of Month (EOM) inventory process and periodic cycle counts as required.
  8. Utilize various reports (such as Negative Usage) to identify trends and areas for transactional process improvement.
  9. Prepare communication materials for management and for the hourly staff including, but not limited to: bulletin boards, schedules, memos, etc.
  10. May operate vehicles such as golf carts and non-DOT trucks/vans (requirement may vary by location). If vehicle operation is required, must meet Aramark’s CMV policy requirements, as well as safely operate vehicles in a manner consistent with safe work procedures and in accordance with operating guidelines.
  11. Maintain a professional image, including conforming to communicated dress codes and maintaining proper hygiene when reporting to work and performing job duties.
  12. Perform duties as a member of a team where duties and responsibilities will be shared and adjusted to the client and/or commissary needs.
  13. Comply with all OSHA Safety and MSDS Standards, and all Company work rules, policies and procedures.
  14. Maintain a professional attitude towards co-workers, management, client employees and visitors to the facility.
  15. Set high personal standards of performance and accept responsibility and accountability for all actions.
  16. Other duties as assigned.

Qualifications

  • Possess excellent verbal and written communication skills, including the ability to communicate professionally in person, by phone and through email.
  • Must be able to work in a fast-paced environment while interacting with staff at all levels, and remaining positive, proactive and resourceful.
  • Demonstrates initiative and the ability to work efficiently and independently.
  • Basic computer skills required, including use of technology (scanners, tablets, printers, copiers, etc.) and Microsoft Office programs, as well as cloud based systems.
  • Able to read and understand various reports and take appropriate action.
  • Must possess a high level of accuracy, attention to detail and is well organized.
  • An understanding of inventory flow and accountability.
  • Work well and collaboratively as part of a team, with a high level of professionalism and confidentiality.
  • Excellent customer service skills and follow through.
  • Flexibility in working a rotating schedule, including but not limited to nights, weekends, and holidays, and a reliable attendance record.
  • Repetitive motion is required; involving typing, filing and use of hands and wrists.
  • Ability to lift and move up to 50 pounds.
  • Position requires working in both extreme heat and extreme cold.
  • Ability to stand and walk for extended periods of time.
  • Must have/maintain a valid driver’s license and be able to meet and maintain Aramark CMV policy employment requirements (only if vehicle operation required, location-specific).
  • Flexibility to work different shifts including overnight.

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

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About the Company

A

Aramark

We focus on enriching and nourishing the lives of millions all over the world, providing a wide range of services—food, facilities and uniforms—to a diverse group of clients in 19 countries. We serve world champion sports teams, Fortune 500 companies, state-of-the-art healthcare providers and the world’s leading educational institutions. And every day, we dream of ways to do it better through our commitment to innovation and our passion for excellent customer service.

Innovation inspired by you
The better we know the people we serve, the greater the experiences we can develop. Whether it’s food service, facilities or uniforms, our proprietary programs allow us to understand the wants and needs of our audiences.

Armed with that knowledge, our Service Stars spring into action, combining insights and ingenuity to deliver moments that make a difference. These innovations could be game-changing campus transformations. Or a simpler, quicker way for you to access condiments at the ballpark. In any case, our innovations help create experiences that make an impact.

Beyond great service
Another key part of what makes us different is something we call service excellence.

To us, service excellence isn’t just about providing great customer service. It also means using time-tested practices and proven processes to get it right every day, everywhere, in everything that we do. And it's also about striking the perfect balance between doing something well over and over again and being responsive enough to the changing needs of clients and customers. It’s being open to the continuing cycle of innovation. Excellent, but never satisfied. Process-driven, but never locked in place.

We never stop thinking of new, better ways to get it right when our people impact the lives of clients and consumers every day.

Our people make all the difference—we make sure of it
Our commitment to hiring, training and rewarding the right people ensures that our employees are more than just hard workers. They’re Service Stars, and that means they can be counted on to go above and beyond, every single day.

We understand that many times our people are literally the face of your business. That’s why all 270,000 Service Stars receive continual access to professional development and proprietary skills training.

The bottom line is this: when you work with Aramark, you can be confident you’ll be collaborating with the right people with the right skills and the right attitude. That’s true whether it’s for strategic expertise, operational excellence or just serving a morning coffee. That’s our commitment as trusted partners and Service Stars. That’s the Aramark way.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Food and Beverage Production
FOUNDED
1936
WEBSITE
https://www.aramark.com/