Best Practices, Corporate Compliance, Customer Support/Service, Data Entry, Data Mapping, High School Diploma, Information/Data Security (InfoSec), Logistics, Multitasking, Organizational Skills, Privacy Controls, Problem Solving Skills, Regulations, Security Compliance, Transportation Planning, Transportation Routing
The Logistics Coordinator I, under supervision, manages dispatching and driver scheduling operations.
- Maintain route schedules and database info.
- Manage service reps' calendars and internal route coverage.
- Provide customer service by coordinating with field ops, departments, vendors, and resolving transportation issues.
- Respond to tracking inquiries.
- Plan and monitor transportation routes, driver schedules, pickups, deliveries, vehicle maintenance, and coordinate departure/arrival times.
- Schedule courier services, optimizing carrier selection.
- Follow security practices and regulatory guidelines to protect sensitive data.
- Adhere to Corporate Compliance, Privacy, and Security policies.
Additional duties include collaborating with other departments and other tasks as assigned. Requirements include a high school diploma, at least one year of customer service and scheduling experience, multitasking skills, and familiarity with mapping software and data entry. Knowledge of industry best practices and compliance is essential.