Manager, Digital Enablement Services-133922

KPMG LLP

Jackson, MS

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JOB DETAILS

SKILLS

Adoption, Business Operations, Campaigns, Change Management, Community Support, Consulting, Continuous Improvement, Corporate Communications, Customer Acquisition, Customer Support/Service, Data Analysis, Detail Oriented, Documentation Standards, Editing, Establish Priorities, Identify Issues, Insurance, Leadership, Legal, Literacy, Maintain Compliance, Marketing Communications, Multitasking, Needs Assessment, Organizational Skills, Performance Analysis, Performance Metrics, Program Planning, Project Lifecycle, Project Management Software, Psychiatry and Mental Health, Risk, Team Player, Time Management, Training/Teaching Materials, Writing Skills

LOCATION

Jackson, MS

POSTED

2 days ago

Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in today's most important industries. Our growth is driven by delivering real results for our clients. It's also enabled by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative excellence and supports our communities. With qualities like those, it's no wonder we're consistently ranked among the best companies to work for by Fortune Magazine, Consulting Magazine, Seramount, Fair360 and others. If you're as passionate about your future as we are, join our team.
KPMG is currently seeking a Manager, Digital Enablement Services to join our Digital Nexus technology organization.Responsibilities:
Lead the development and execution of end-to-end enablement strategies for specialized platforms, data products, and analytics tools, driving the creation and execution of targeted resources to ensure seamless user adoption
Partner closely with technical, risk, legal, and security leadership to deeply understand the technical underpinnings and governance of these capabilities, effectively translating them into clear business value
Execute and monitor the program communications plan to tell a compelling story to drive adoption; prepare all communications materials and campaigns as per set review and approval process and turnaround deadlines; ensure timely distribution and delivery via various approved communications channels, as per set timelines while driving alignment across various stakeholders
Work to ensure compliance with KPMG and Digital Nexus brand guidelines; maintain OCM content repository and ensure that documents conform to standards and storage retention procedures; design and implement learning strategies and programs to enhance digital literacy and adoption among employees such as organizing training sessions, workshops, and creating educational materials
Engage with key stakeholders to understand their needs and ensure their active participation in the transformation process; develop and maintain strong relationships with project stakeholders, corporate communications, and other professionals to ensure alignment of messaging and processes
Create and implement adoption strategies to ensure the successful uptake of new technology tools and processes; conduct change impact and readiness assessments, develop adoption plans, and monitor the effectiveness of these initiatives; establish and track key performance indicators (KPIs) to measure the success of digital enablement initiatives; use data-driven insights to continuously improve strategies and outcomes
Act with integrity, professionalism, and personal responsibility to uphold KPMG's respectful and courteous work environmentQualifications:
Minimum five years of recent experience in leading strategic communications related to project and products as well as leveraging change management methodology and applying as appropriate for the business environment
Bachelor's degree from an accredited college or university is preferred; minimum of a high school diploma or GED is required
Writing experience in marketing and/or communications for Technology products/OCM teams/User background; understanding of technical capability or willingness to test and learn
Experience with project management approaches, tools, and phases of the project lifecycle; strong trouble-shooting and organizational skills and ability to work on multiple projects simultaneously; ability to participate in resource planning processes based on defined organizational plans
Demonstrated exceptional written, verbal, presentation and editorial skills with keen attention to detail with ability to think creatively, out of the box
Ability to effectively interact with individuals at all levels f responsibility and authority; must be able to prioritize, delegate and foster the development of high-performance teams to lead/support an environment driven by customer service and teamwork; some travel may be required
Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future; KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa)
KPMG LLP and its subsidiaries ("KPMG") complies with all local/state regulations regarding displaying salary ranges. If required, the ranges displayed below or via the URL below are specifically for those potential hires who will work in the location(s) listed. Any offered salary is determined based on relevant factors such as applicant's skills, job responsibilities, prior relevant experience, certain degrees and certifications and market considerations. In addition, KPMG is proud to offer a comprehensive, competitive benefits package, with options designed to help you make the best decisions for yourself, your family, and your lifestyle. Available benefits are based on eligibility. Our Total Rewards package includes a variety of medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well-being benefits to support your mental health. Depending on job classification, standard work hours, and years of service, KPMG provides Personal Time Off per fiscal year. Additionally, each year KPMG publishes a calendar of holidays to be observed during the year and provides eligible employees two breaks each year where employees will not be required to use Personal Time Off; one is at year end and the other is around the July 4th holiday. Additional details about our benefits can be found towards the bottom of our KPMG US Careers site at Benefits & How We Work.

Follow this link to obtain salary ranges by city outside of CA:
https://kpmg.com/us/en/how-we-work/pay-transparency.html/?id=6837_9_26

KPMG offers a comprehensive compensation and benefits package. KPMG is an equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. The attached link contains further information regarding KPMG's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please.

KPMG recruits on a rolling basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) for which they are qualified that is also of interest to them.

Los Angeles County applicants: Material job duties for this position are listed above. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation. Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction re

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KPMG LLP

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