The Manager of Support Services oversees daily operations and strategic direction of nonclinical support departments within a hospital, including Facilities Management, Safety & Security, Food & Nutrition Services, Environmental Services, and skilled trades.
They ensure a safe, compliant, efficient, and patient-centered environment by leading operational activities, developing policies, managing maintenance, and overseeing vendor relationships.
Qualifications include 7+ years of experience in facilities management or hospital support services, knowledge of healthcare regulations, and experience managing multidisciplinary teams. Preferred qualifications are a bachelor's degree, professional certifications (e.g., CHFM, CFM), and healthcare environment experience.
Core competencies encompass regulatory expertise, technical building systems knowledge, leadership, budgeting, problem-solving, customer service, and emergency preparedness.