The Manager on Duty (MOD) oversees daily operations, ensuring a welcoming, genuine, hopeful, nurturing, and determined culture. They serve as the on-site authority during assigned shifts, supervising staff, maintaining safety, and managing facility operations and incident response. The MOD fosters positive member interactions, enforces policies, and supports staff development through training and mentoring. Responsibilities include monitoring security, coordinating incident reports, assisting members, conducting safety walkthroughs, and supporting special events. They handle administrative tasks such as scheduling, cash handling, and reporting, while promoting the organization's core values. The role requires prior leadership experience, strong customer service skills, and proficiency with computer systems. Flexibility in work hours—including mornings, evenings, and weekends—is essential. The position emphasizes diversity, inclusion, and community strengthening in alignment with organizational mission and values.
With an operating budget of $50 million, the YMCA of Metropolitan Washington operates 17 facilities in the District of Columbia, Maryland, and northern Virginia, employs over 1,500 employees and impacts the lives of more than 200,000 youth and adults each year. A leader in innovation, the YMCA of Metropolitan Washington has made an impact in advancing health and education initiatives and strengthening the communities we serve. Picture your next career move to the YMCA of Metropolitan Washington, joining one of the largest charity organizations in the country, where the expectations are high and where you can make a real difference in driving results. If your next career move includes leaving a legacy, then consider your future with the YMCA of Metropolitan Washington!