Medical Receptionist/ Bilingual Medical receptionist

Position Title: Medical Receptionist Representative
Work Location: Midland, TX 79706
Assignment Duration: 3+ Months
Work Schedule: M - TH 8am - 6pm, Fri 8am - Noon, Some flexibility considered
Work Arrangement: 100% On-site

Position Summary: Delivers straightforward administrative and/or other basic business services in Clinical Operations.

Background & Context: Front desk support for a worksite based health clinic.

Key Responsibilities:

• Responsible for greeting patients, verifying insurance coverage and eligibility, reviewing new patient registration, and entering new patient information into the computer EMR system.
• Manage telephone calls, messages and email communication.
• Good knowledge and understanding of Medical Receptionist duties and business/operating processes and procedures.
• Works to clearly defined procedures under close supervision.
• Strong customer service expected for phone and in-person interactions; use of MS Outlook, Epic EMR, MyChart and other computer systems.
• Duties to include appointment scheduling, fax/scan paperwork, complete patient registration, answer phone, check email & voicemail, collaborate with clinical staff.

Qualification & Experience:

• Spanish fluency.
• Excellent customer service and attention to detail.
• Reliability with scheduled hours.
• Computer/digital proficiency with web-based applications.
• Reliability, white-glove customer service, computer proficiency
• Medical reception experience 3+ years.
• HS graduate, Must speak Spanish Fluently.
• No license requirement.
• English: Read, Write, Speak.
• Spanish: Read, Write, Speak.

Notes:

• Client’s preference really is for someone with healthcare experience, however if someone has transferrable skills/understanding, client would consider them.
• The non-negotiables are being bilingual, highly customer-centric and dependable.
• There is ample, free parking in front of the clinic.Applicant Notices & Disclaimers
  • For information on benefits, equal opportunity employment, and location-specific applicant notices, click
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  At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position's starting pay is: $15.00/hr.

• Maintaining patient records and appointments
• Making and verifying patient appointments
• Perform computerized patient scheduling for appointments
• Make followup appointments for patients and call patients to confirm appointments Contacts bumped patients and reschedule appointments
• Maintaining patient charts and electronic medical records
• Canceling appointments and no-show appointments
• Coordinating patient appointments and outside referrals
• Coordinate and reschedule patients' appointments
• Pull charts for scheduled patient appointments per clinic procedures
• Collect patient information, verify insurance and patient referrals
• Answer phones, schedule internal and outside appointments, check patients
• Answer phones, schedule appointments, and check patients
• Taking phone messages from patients
• Handle scheduling appointments, answering questions, and preparing patient charts
• Making and scheduling patient appointments
• Obtaining and verifying necessary deomgraphic and insurance information, collecting co-pays and deductibles, and scheduling patient appointments
• Obtain insurance information and co-payments from patients
• Work up patient, room patients))
• Received and when calling patients to schedule appointments
• Maintain patient appointments and adhere to office scheduling policies