New Patient Coordinator

About us

Led by a highly skilled team of anesthesiology and pain management doctors, The Nexus Pain Center in Columbus, LaGrange, Newnan, Stockbridge, Griffin and Fayetteville Georgia, is a preeminent pain clinic providing their patients with innovative medical solutions and cutting-edge technologies. The Nexus Pain Center offers spinal-focused interventional pain management using the Boston Scientific Spinal Cord Stimulator and Stryker Radiofrequency tools, as well as nonsurgical options for pain and nonopioid medical therapies for those over the age of 18. These specialists pride themselves on their ability to give their patients the best care and service.

New Patient Coordinator

We are looking for a responsible and mature New Patient Coordinator. The ideal candidate will have a strong background in the field of New Patient Coordinating. We use eClinicalWorks charting systems. The Skills, knowledge and experience is used in determining the starting wage.

Hours:

Monday-Thursday: 7:30am to 4:00pm

Fridays: 7:30am to 1:30pm

Responsibilities:

• Create chart for new patient
• Verify insurance benefits
• Schedule New Patients
• Mail/Email New Patient Packets
• Fax Appointment Confirmations to referring provider
• Update Telephone Communications or TCOMs accordingly (Insurance verified, referral scanned into chart, patient scheduled, patient declined appointment, etc.)
• Answer phone calls for the New Patient line
• Schedule VA, Tricare, Medicare and URGENT patients STAT
• Checking PDMP for former pain management treatment
• Scheduling new patients with appropriate providers
• Distributing materials to patients who have been scheduled
• Communicating referral status to referring offices
• Answer all questions and concerns regarding new hires within a timely manner

Skills:
- Previous experience as a New Patient Coordinator preferred
- Knowledge of medical terminology and procedures
- Familiarity with medical office software Eclinical a plus
- Strong organizational skills and attention to detail
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize tasks in a fast-paced environment
- Understanding of HIPAA regulations and patient privacy laws
- Ability to work effectively as part of a team

This position offers the opportunity to work in a dynamic healthcare environment, interacting with patients and supporting the operations of the medical office. If you have the required skills and enjoy working in a fast-paced setting, we encourage you to apply for this position.