Night Audit Supervisor
The Colonnade Group
Boston, MA
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JOB DETAILS
SKILLS
Auditing, Card Processing, Customer Support/Service, Establish Priorities, Hotel Industry, Mathematics, Microsoft Excel, Microsoft Windows Operating System, Microsoft Word, Operations Management, People Management, Property Management
LOCATION
Boston, MA
POSTED
Today
The Night Audit Supervisor will supervise the overnight operation of the hotel, ensuring all daily reports are generated and reviewed, as well as batching all credit card transactions. This position is responsible for operational decisions, customer service, and managing other employees across different departments during the shift.
Requirements:
Education & Experience:
- A minimum of 2 years of progressive experience in the hotel industry.
- Previous front desk supervisory responsibilities required.
- Previous hotel night audit experience preferred.
- Ability to compute accurate mathematical calculations.
- Must be proficient in Windows, Excel, and Word.
- Proficient in Property Management Systems such as OPERA and Micros strongly preferred.
- Ability to think clearly, quickly, and make concise decisions.
- Ability to prioritize, organize, and follow up.
- Ability to work well under pressure, dealing with many arrivals and departures within a short period of time, as well as guest issues, requests, and concerns.
- Ability to handle stressful situations while maintaining a calm and welcoming demeanor.
- Must be able to work a variety of shifts, including weekends and holidays. Must be able to work the 3rd shift and work with minimal supervision.
If you enjoy meeting people from all over the world and are passionate about making a difference in other people's lives, please apply for this opportunity to join a Four Diamond Luxury Boutique Hotel in the heart of Back Bay, where your passion and dedication to service will be rewarded and recognized.
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