30+ days ago


Portland, OR


Providence is calling a Nurse Supervisor - Quality - Child Development Institute (1.0 FTE, Days) to Providence St. Vincent Medical Center and Providence Child Center in Portland, OR.

We are seeking a Registered Nurse (RN) leader to step into a Nurse Quality Supervisor role to oversee patient care, Medical Assistant clinical practice and training, safety, and quality at our two Providence Child Development Institute clinics in Portland, Oregon. The clinics are located at Providence St. Vincent Medical Center and Providence Portland Medical Center.

This role is an integral member of the clinic leadership team, partnering with the Clinic Manager, Clinic Medical Director, and Clinic Supervisor to bring the professional nursing perspective and expertise to the group and lead work around standards of clinical practice.

The position is responsible for the oversight of clinical staff performance, coaching, mentoring, developing, and implementing clinical best practices. In addition, this position is responsible for the oversight and supervision of clinical quality, ensuring state and federal compliance and clinical support patient care services are provided in an efficient and safe manner that is consistent with clinical best practices. The Nurse Quality Supervisor provides direct patient care at top of RN scope of practice, according to the individualized needs of the patient using the nursing process and in accordance with the Nurse Practice Act. Coordinates patient care activities with other members of the health care team in a collegial relationship. Must be competent to analyze patient data with an understanding of the cognitive, physical, emotional/psychosocial, spiritual and chronological maturation process.

In this position you will have the following responsibilities:
  • Work as a key member of the clinic leadership team
  • Communicate and collaborate with other leadership team members
  • Work as a team player
  • Keep rest of clinic leadership team apprised of clinical concerns, problems and issues that arise during the normal course of business
  • Maintain current knowledge of trends in nursing practice, health and ambulatory care
  • Convey new clinical information to the clinical support staff and teams
  • Provide direct patient care at 'RN' scope of practice (provides comprehensive patient assessment, performs clinical procedures and treatments according to clinical best practice standards, provides patient education, pharmacological knowledge, assists with provider desktops, responds to clinical emergent/crisis situations and other 'RN' duties as needed).
  • Collaborate with the assigned Nurse or Social Case Work Manager to provide care coordination services for patients and families, and provides those case management services when needed
  • Collaborate with Workforce Development Department to identify ongoing clinical training needs to maintain and upgrade clinical support staff competencies
  • Be responsible for managing all clinical support staff performance
  • Mentor, train, coach and counsel clinical support staff on clinical performance and on-going clinical growth and development
  • Interface with various PHS departments (Home Health, Lab, ED, and other departments) as needed
  • Attend and participates in Patient Care Committee (PCC) meetings
  • Participate in clinical support staff hiring (interview, selection, on-boarding, orientation and training), provides input regarding clinical performance, and competencies assessments
  • Create and or participate with the development and updates of clinical protocols, policies and procedures in conjunction with the Nursing Quality Committee (NQC), Best Practice Committee and the Safety, Risk, and Education departments