Nutrition Associate (PRN | As Needed)

Job Description - Nutrition Associate (PRN | As Needed) (240003GI)

Description

The Hospital Associate is responsible for Patient Meal (MyDining) service. Secure patient meal selections and special requests and needs via telephone or face to face interactions.

Qualifications

Minimum Education
High School Diploma or GED (Required)

Minimum Work Experience
1 year of food service experience (6-12 months) and customer service experience (12 months) either in retail or food service establishment. (Required)

Required Skills/Knowledge
Ability to translate written instructions into accurate patient meals.
Knowledge of general nutrition and ability to interpret special dietary needs into food items per reference manual.
Ability to accurately measure portions of special products.
Ability to perform basic information technology data entry and print functions.

Functional Accountabilities
Maintain Professionalism

• Communicate pertinent information to Supervisor/Manager or Director.
• Utilize appropriate communication to patients, nursing staff, or visitors per department training.

• Receive and utilize accurate and current orders for patient meal service or formulas utilizing CNMC and MyDining information systems.
• Take patient menu selection, confirm patient needs/requests, and discuss patient’s needs and tray delivery time with nursing or departmental associates; maintain patient information; be responsive to patient’s needs at all times; resolve patient concerns or complaints immediately and/or report needed assistance to supervisor as appropriate.
• Offer alternatives to menu as allowed on prescribed diet in accordance with food allergies and sensitivities, cultural, ethnic and religious preferences, or when patient inquires or needs additional selections.
• Review patient listings with accurate diet information and special instructions from Nutrition Technician and ask appropriate clarification of patient orders; communicate any patient related problems/concerns to appropriate personnel, in a timely manner following departmental procedures.
• Prepare, assemble and deliver unit floor stock and patient nourishments.
• Assist dietitian to monitor patients who are NPO, on liquid diets or have a calorie count ordered; interact with nursing to ensure patient’s diet prescriptions are accurate, and patient’s food needs are met.

• Collect data for Performance Improvement processes, as requested.

• Speak up when team members appear to exhibit unsafe behavior or performance.
• Continuously validate and verify information needed for decision making or documentation.