Nutrition Associate (PRN | As Needed)

Job Description - Nutrition Associate (PRN | As Needed) (240003GI)

Description

The Hospital Associate is responsible for Patient Meal (MyDining) service. Secure patient meal selections and special requests and needs via telephone or face to face interactions.

Qualifications

Minimum Education
High School Diploma or GED (Required)

Minimum Work Experience
1 year of food service experience (6-12 months) and customer service experience (12 months) either in retail or food service establishment (Required)

Required Skills/Knowledge
Ability to translate written instructions into accurate patient meals.
Knowledge of general nutrition and ability to interpret special dietary needs into food items per reference manual.
Ability to accurately measure portions of special products.
Ability to perform basic information technology data entry and print functions.

Functional Accountabilities
Maintain Professionalism

• Communicate pertinent information to Supervisor/Manager or Director.

• Utilize appropriate communication to patient, nursing staff, or visitors per department training.

• Receive and utilize accurate and current orders for patient meal service or formulas utilizing CNMC and MyDining information systems.

• Take patient menu selection, confirm patient needs/requests, and discuss patient’s needs and tray delivery time with nursing or departmental associates; maintain patient information; be responsive to patient’s needs at all times; resolve patient concerns or complaints immediately and/or report needed assistance to supervisor as appropriate.

• Offer alternatives to the menu as allowed on prescribed diet in accordance with food allergies and sensitivities, cultural, ethnic, and religious preferences, or when patient inquires or needs additional selections.

• Review patient listing with accurate diet information and special instructions from Nutrition Technician and ask appropriate clarification of patient orders; communicate any patient-related problems/concerns to appropriate personnel in a timely manner following departmental procedures.

• Prepare, assemble, and deliver unit floor stock and patient nourishments.

• Assist dietitian to monitor patients who are NPO, on liquid diets, or have a calorie count ordered; interact with nursing to ensure patient’s diet prescriptions are accurate, and patient’s food needs are met.

• Collect data for Performance Improvement processes, as requested.

• Speak up when team members appear to exhibit unsafe behavior or performance.

• Continuously validate and verify information needed for decision making or documentation.

• Stop in the face of uncertainty and take time to resolve the situation.

• Demonstrate accurate, clear, and timely verbal and written communication.

• Actively promote safety for patients, families, visitors, and co-workers.

• Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance.

• Comply with maintenance of safety and sanitation standards of the department, institution, and any regulatory agency.

• Remove expired items from nourishment room refrigerator and document per policy.

• Follow NPSG in relation to Patient identification and hand washing.

• Partner in the mission and uphold the core principles of the organization.

• Commit to diversity and recognize the value of cultural and ethnic differences.

• Demonstrate personal and professional integrity.

• Maintain confidentiality at all times.

• Anticipate and respond to customer needs; follow up until needs are met.

• Demonstrate collaborative and respectful behavior.

• Partner with all team members to achieve goals.

• Be receptive to others’ ideas and opinions.

• Contribute to a positive work environment.

• Demonstrate flexibility and willingness to change.

• Identify opportunities to improve clinical and administrative processes.

• Make appropriate decisions, using sound judgment.

• Use resources efficiently.

• Search for less costly ways of doing things.

Primary Location

Work Locations

Position Status

Shift

Work Schedule

Job Posting

Full-Time Salary Range