Office Clerk at the National Oceanic and Atmosphere Administration (NOAA)

Global Empire LLC

Seattle, WA

Seattle, WA
30+ days ago


Global Empire, LLC (GHG) is a Healthcare Staffing Company specialized in providing reliable and qualified professionals for Governmentcontracts nationwide.

We arelooking for a General Clerk III forthe National Oceanic and Atmosphere Administration (NOAA) Western Regional Center, located in Seattle, WA.

Available Position: General Clerk III

Place of Performance: This position is located in the NOAA WRC Pass & ID Office, on the NOAA Western Regional Center (WRC) campus at 7600 Sand Point Way, N.E., Seattle, WA.

There is free parking available on site at NOAA

Work Schedule: Monday through Friday, except Federal holidays, from 8AM-4:30PM. No Overtime.

Contract Period:Until 04/07/2023

Background: The United States Attorney’s Office (USAO) for the Western District of Washington (WDWA) is charged with enforcing federal criminal laws and with representing the federal government in civil litigation in the District. The effort required under this Statement of Work (SOW) is to provide non-personal administrative services to the USAO WDWA.

Scope: The contractor shall have daily interaction with a wide variety of individuals, including government and contractor personnel, NOAA scientists, administrators, students, and military personnel (active duty, retired, and dependents) is a significant component of this position.

Duties Overview:
Serve as Verifying Official (VO) for the Defense Enrollment Eligibility Reporting System (DEERS). The VO is trained to perform all the roles associated with DEERS/RAPIDS which include managing users, security, cardstock, and consumables, managing report data and site information, verifying data, entering data and issuing ID cards.
The VO issues credentials in the form of ID cards to the Uniformed Service Members, their dependents, other eligible beneficiaries, Common Access Cards (CACs) to Federal civilians, contractors and affiliates who are authorized.
The individual may also operate a secondary system of ID cards, such as Personal Identity Verification Interoperable (PIV-I) for controlled access and identification with similar duties as outlined below.

Specific tasks are as follows:
Verifies the identity of card recipients as required by the AFI-36-3026(I) and enters applicant data in Real Time Automated Personnel Identification System (RAPIDS) or PIV-I
Corrects military and civilian records in DEERS, responds to various inquiries concerning the application of military benefits, laws and regulations
Serves as a liaison to Defense Manpower Data Center (DMDC) concerning record discrepancies and hardware/software equipment
Manages and orders card stock and consumables (printer ribbon and film)
Protects privacy, administers training, and ensures policy and procedure compliance
Prints and reviews audit trail reports to monitor for fraud and abuse
Prepares a variety of reports for NOAA and DOC management
Direct interaction via phone, email and in person, with ID card customers from the military, their family and other entitled persons of Department of Defense (DoD) association, including NOAA civilians, contractors and affiliates
Interacts with and contacts the Servicing Project Officer, as necessary
Ensures NOAA applicant data is properly entered into the DOC Security Manager Database
May be required to review OPM Personnel Investigations Processing System (PIPS) database to validate OPM investigative records for NOAA applicants
Fingerprints applicants as necessary to enable completion of background investigation required for NOAA/DOD credentialing
Perform other duties as required to assist with NOAA WRC Pass and ID office functions in support of NOAA mission as time allows.

What we are looking for: Areliable individual with experience in customer service, handling sensitive information and a professional, service oriented demeanor is wanted for this position.
The applicant is expected to work independently with a high degree of professionalism, tact, and diplomacy to carry out routine and special assignments requiring comprehensive knowledge of the Office of Security’s functions.
Must be a US Citizen and be able to successfully pass a government background investigation.

Skills and Qualifications:
Ability to work effectively with others and acts professionally in an executive office environment
Ability to manage database systems and associated records
Ability to operate in a Windows environment with experience in Microsoft Word, Excel, and Internet Explorer.
Ability to communicate both orally and in writing with individuals from a variety of backgrounds and varying levels of understanding
Ability to demonstrate strong customer service skills both in person and by telephone, and to work effectively as a team member, and balance the interests of a variety of clients
Ability to plan, organize and prioritize work in a high volume fast paced security environment. This includes the ability to maintain poise, tact and self-control while under pressure, and the ability to follow through on task
Ability to exercise above average judgment, resourcefulness, and diplomacy in dealing with Government officials, contractors and associates, visitors, and the general public
Ability to lift and handle items or packages weighing up to 25 pounds each
Ability to withstand prolonged periods of standing, stooping, walking, and reaching

Education and Experience Requirements:
High school graduate or GED required
Two years of professional administrative support experience required
One year of identification badge control experience strongly preferred
Fluent in English
Computer literacy (Windows, Internet, Microsoft Suite etc.)