OPERATIONS MANAGER

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Under the direction of the Director of the Emergency Department, the Operations Manager is responsible for the day-to-day operations of the Emergency Department. The Operations Manager will have oversight of the Service Associates and Business Associates. The position is accountable for the daily management of the Emergency Room Operations, monitoring of the ED Track Board, maintaining equipment and supplies, and ensuring all are operable. Ensures the environment of the ED is well maintained. Reports all issues to the Director of the ED. Participates in implementing and evaluating assigned areas of responsibility. Continuous monitoring of patient bed assignments. Maintains department policies and procedures. Ensures adequate staffing at all times, 24/7 x 365 days per year. Continuously promotes Montefiore Excellence in patient safety and human experience.

The Operations Manager requires a dynamic individual with a strong background, excellent communication and organizational skills, and who is ambitious and a self-starter.

EDUCATION REQUIREMENT

Master's degree - preferred

KNOWLEDGE REQUIRED

Proficient EPIC experience is required.

NYS & NYC Department of Health Regulations

The Joint Commission Standards

Centers for Medicare and Medicaid Compliance and Readiness

Knowledge of medical equipment used in the ED

Round-the-clock commitment to ensure all operations are performing at expected standards.

Excellent communications, management, interpersonal, and leadership skills required.

Customer service, customer focus, problem solving, process improvement, people skills, teamwork, managing processes, emphasizing excellence.

Department: Emergency Department Bargaining Unit: Non Union Campus: MOSES Employment Status: Regular Full-Time Address: 111 East 210th Street, Bronx
Shift: Day Scheduled Hours: 6:30 AM - 3:30 PM Req ID: 224636 Salary Range/Pay Rate: $67,500.00 - $90,000.00

For positions that have only a rate listed, the displayed rate is the hiring rate but could be subject to change based on shift differential, experience, education, or other relevant factors.

To learn more about the “Montefiore Difference” – who we are at Montefiore and all that we have to offer our associates, please click here.

Montefiore is an equal employment opportunity employer. Montefiore will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law.

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Mission:
To heal, to teach, to discover and to advance the health of the communities we serve.

Vision:
To be a premier academic medical center that transforms health and enriches lives.

Values:
Define our philosophy of care, they shape our actions and motivate and inspire us to pursue excellence and achieve the goals we have set forth for the future. Our values include: