Communication Skills, Customer Support/Service, Detail Oriented, Fair Debt Collection Practices Act (FDCPA), Foreclosures, Microsoft Office, Mortgage, Multitasking, Onboarding, Organizational Skills, Time Management
This remote Operations Specialist II role involves processing foreclosure and default-related referrals, including onboarding clients, preparing FDCPA letters, reviewing mortgage documents, ordering title searches, and managing payment histories.
- Requires a Bachelor's Degree and proficiency in Microsoft Office; experience with BKFS, Tempo, or Equator is preferred.
- Must be highly organized, detail-oriented, and able to multitask while maintaining high accuracy within strict deadlines.
- Strong communication skills and customer service orientation are essential.
- Offers comprehensive benefits, including health insurance, 401K, PTO, remote equipment, and professional development opportunities.
The company fosters an inclusive environment committed to equal opportunity and respectful treatment for all employees.