posted

30+ days ago

Location

Orangetown, NY

Description

New York and New Jersey Eye Institute is looking for a full-time Ophthalmologic scribe to work in our 3 offices in NY and NJ in Orangeburg, Middletown, and Clifton.

Job Qualifications:
  • Cool demeanor.
  • Attention to detail. 
  • Team player.
  • Can work quickly and efficiently in a fast-paced environment.
  • We are looking for someone who is dependable.
  • Having your own car is a must.

Job Details:
  • Salary is commensurate with experience.
  • Office hours are generally 9-5 or 10-6 M-F.

JOB DESCRIPTION:
POSITION: Ophthalmic Scribe.
DEPARTMENT: Clinical.
REPORTS TO: Clinical Manager/Supervisor or Lead Ophthalmic Technician.
 
JOB SUMMARY:
This individual is responsible for providing accurate documentation and summarization of the ocular examination and recommendations while maintaining patient flow and communication regarding appointment status.

EDUCATION AND EXPERIENCE:
  • High school diploma.
  • Fluency in English, bilingual preferred.
  • Basic understanding of algebraic principles.
  • Minimum of two years’ experience in a medical office, preferably an ophthalmology office.
  • Completion of medical terminology and/or ophthalmic terminology courses.
  • Scribe certification (preferably certified ophthalmic assistant).
  • Excellent spelling ability.

ESSENTIAL SKILLS AND ABILITIES:
  • Training and understanding of HIPAA requirements and the importance of maintaining patient confidentiality.
  • Strong, professional interpersonal skills.
  • Demonstrated respect for staff and patients.
  • Excellent verbal and written communication.
  • Team-orientation.
  • Management of multiple projects simultaneously.
  • A strong organization with attention to detail.
  • Legible handwriting.
  • Computer literacy.
  • Minimum keyboarding/typing speed of 45 wpm.
  • Ability to educate patients regarding the instillation of eye drops and other instructions related to the physician’s treatment plan.

RESPONSIBILITIES:
  • Correctly summarizes and documents what the physician verbalizes during an examination, including but not limited to: proper charting of the examination, documenting additions to the chief complaint, assessment and recommendations for treatment (including justification of decisions reached when appropriate).
  • Knows the required components of examination for appropriate CPT coding to ensure all elements are accurately completed.
  • Understands Medicare and other common insurance requirements for quality reporting in order to help practice comply with payer requirements.
  • Observes the patient and the physician and assists when appropriate during the exam, including but not limited to: holding the patient’s head in the slit lamp, providing additional medications and/or instruments, following directions in a medical emergency.
  • Maintains an awareness of the patient’s verbal and non-verbal communication when the physician is providing instructions as it may be necessary for the scribe to repeat information, provide written instructions, and/or hand out patient education materials for the patient to review at home.
  • Ensures patient understands all instructions.
  • Accurately documents chart errors according to practice protocols.
  • Helps maintain the patient flow by seating patients into empty exam room to prep for physician.
  • Remains as close to the physician as possible during the assigned clinic session, and limits time away from the physician and the patient as documentation may be missed.
  • When applicable, prepares accurate eyeglass or contact lens prescriptions and/or medication prescriptions for the physician’s signature prior to the completion of the examination.
  • Alerts physician to patient-related forms that need completion.
  • When appropriate, and as directed by the physician, completes the superbill or enters billing orders, and/or the check-out form, providing direction to the patient prior to following the physician to the next patient.
  • Guides patients to front desk after completion of exam and ensures proper follow-up appointments are communicated to the front desk to be made before the patient leaves.
  • Learns the personality and preferences of each physician, recognizing differences and abiding by them when working with that particular physician.
  • Becomes fluent in the exact requirements of each examination.
  • Accommodates the needs of the patient for the exam:
    • Monitors examination room and any physical limitations the patient may have. 
    • Makes sure the patient's chair is down before the patient prepares to leave, the equipment is off, the slit lamp is out of the way, equipment is sanitized, etc. 
    • Provides patients with their cane, handbag, coat, etc. to expedite patient flow when exiting the exam room.
    • Evaluates the condition of the examination room to ensure adequate supplies are in stock.
    • Notifies physician of changes to the daily schedule, especially emergencies.
    • Facilitates communication between the physician and other staff members as helpful to minimize clinic flow disruptions.
    • Performs other tasks as required.

PHYSICAL ABILITIES:
  • Must be able to walk and stand for the entire work shift.
  • Must be able to move frequently from standing and sitting depending on exam room configuration during clinic sessions.
  • Must be able to type or write legibly in a dimly-lit setting.
  • Must be able to hear softly spoken words.
  • Must be able to add support for elderly patients getting in and out of exam chairs.
  • Lifting required up to 30 pounds.