The Front Desk Supervisor oversees overnight front desk operations to ensure guest satisfaction, staff staffing, and operational standards are maintained.
They train and motivate overnight staff, create schedules, and make necessary adjustments before each shift.
Responsibilities include managing security functions, updating system files, running audit reports, and assisting with guest issues.
Key skills include strong communication, guest relations, coaching abilities, enforcement of policies, and computer proficiency.
Qualifications include high school education or equivalent, hotel or customer service experience, supervisory and security experience preferred, and a valid driver’s license.
Compensation is $18/hour, with benefits such as health insurance, 401k, paid PTO, dailyPay, discounts, and paid training.