Part-Time Guest Experience Associate

Great Plains Zoo

Sioux Falls, SD

JOB DETAILS
SKILLS
Cash Management, Conservation, Customer Support/Service, Facilities Management, Operations, Sales, Team Player, United States Department of Agriculture (USDA)
LOCATION
Sioux Falls, SD
POSTED
Today

This part-time on-site role in Sioux Falls involves providing exceptional guest experiences at an indoor tropical and ocean exhibit. Guest Experience Associates greet visitors, sell admission tickets and memberships, assist in the gift shop, and ensure cleanliness and safety throughout the facility. They also serve as interpreters at exhibits and handle daily operations like opening/closing registers and maintaining facility standards.

  • Report to the Lead Guest Experience Associate and Engagement Director
  • Greet guests warmly, answer questions, and promote engagement
  • Sell tickets, memberships, and gift shop items
  • Maintain cleanliness of restrooms and high-touch areas
  • Manage cash registers and complete daily paperwork
  • Open/close facility areas and supervise interactive exhibits
  • Uphold USDA guidelines and assist with exhibit supervision
  • Perform other assigned duties
  • Benefits include employee discounts and flexible scheduling. Preference given for candidates with at least 1 year of customer service experience. The schedule offers 16-20 hours weekly, with shifts from 9:00am-4:30pm daily. The facility operates from 10:00am to 4:00pm, closed on major holidays, but staff work on other holidays. Applicants must be 16 or older. Join our growing team and be part of a collaborative environment dedicated to inspiring conservation and creating memorable guest experiences.

About the Company

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Great Plains Zoo