This position was developed to ensure there is backup coverage in all areas of Patient Access when existing staff is absent. To fulfill this responsibility this position will be required to learn and perform registration responsibilities in all areas of patient access which includes learning all of the multiple software applications that are a part of each job responsibility in all registration areas within the hospital and at other offsite locations. Flexibility in availability is a requirement do to Patient Access being 24/7. Previous registration experience is required as well as previous customer service experience.
Education Level: High school diploma or equivalent.
Prior Registration Experience is required.
Prior Customer Service Experience is required.
Experience Requirements: Typing skills of 40-50 wpm
Medical Terminology course or background preferred
Excellent communication and customer service skills needed
Computer and organizational skills
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled