Administrative Skills, Billing, Co-Payments, Communication Skills, Customer Support/Service, Demographics, High School Diploma, Medical Office, Medical Terminology, Microsoft Office, Microsoft Product Family, Organizational Skills, Patient History, Patient Registration, Public/Media/Press/Analyst Relations, Reimbursement, Time Management
Schedule: Full time
Main Function:
- Provides outstanding service to all patients, visitors, and internal and external customers. Demonstrates a positive and professional image at all times.
- Ensures that accurate demographic and insurance information is received and verified to ensure timely billing and proper reimbursement.
- Collects co-payments, deductibles, and self-pay deposits at the time of service.
- Provide uninsured/ underinsured patients with Thompson Health's Sliding Fee Application.
- Must follow all Federal and State regulations associated with the registration process.
Requirements
- An energetic individual that demonstrates knowledge of customer service is required.
- Secretarial experience with strong organizational skills is required. Medical background is recommended.
- Computer knowledge and skills, including but not limited to McKesson and Microsoft Office products, are preferred.
Education:
- A high school Diploma or GED is required. Associates Degree preferred.
- Medical terminology is desired.
Experience:
- Excellent history of public/ patient relations and strong communication skills are required.
- 2-3 years of previous secretary/ clerical medical office experience desired.
Pay Range: $18.66 - $22.00 per hour
Starting Pay: Based on Experience
Thompson Health is an EOE encouraging individuals with disabilities and veterans to apply.