Communication Skills, Computer Skills, Customer Relations, Customer Support/Service, Establish Priorities, High School Diploma, Medical Office, Patient Care, Team Player
The Patient Service Representative is an entry-level role focused on delivering excellent customer service to patients. They serve as the first point of contact, ensuring positive interactions and gathering necessary information. The position includes patient scheduling and clerical support for physicians, following established procedures.
- High school diploma or equivalent required; previous office or customer service experience preferred.
- Strong communication, customer relationship skills, and teamwork are essential.
- Proficiency in computer skills and ability to prioritize tasks under stress are necessary.
- Experience in a physician's office is a plus but not mandatory.
Benefits include a competitive salary, comprehensive insurance, tuition reimbursement, paid leave, wellness programs, retirement plans with company matching, and eligibility for the PSLF Program, with benefits starting Day 1.
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Ashtabula Regional Medical Center