The Patient Services Representative facilitates communication between patients, staff, and insurance companies, acting as a liaison for insurance verification, pre-authorizations, scheduling, and patient inquiries. Responsibilities include greeting patients, answering phones, managing appointments, preparing charts, processing payments, verifying insurance, and maintaining accurate records in the EHR system. The role involves end-of-day balancing, monitoring patient flow, and ensuring a safe, clean environment.
The position offers competitive pay based on experience, 6.5 paid holidays, PTO, benefits including health, dental, vision, 401k, and growth opportunities through company-paid certification programs.
Physical demands include standing, walking, typing, and lifting up to 15 pounds. The work environment is a professional medical office.
Required education is a high school diploma or higher. Equal opportunity employer.