posted

30+ days ago

Location

North Little Rock, AR

Description

Position Summary: Accountable and responsible for accurately producing payroll for clients. Contacts and assists clients in process of obtaining information for payroll production and tax related issues; verifies totals, responds to/resolves client questions and problems and delivers quality customer service.

DUTIES AND RESPONSIBILITIES : This document describes typical duties and responsibilities and is not intended to limit management from assigning other job duties as required.

  • Maintains a base of payroll clients.
  • Contacts clients as required to obtain payroll data including but not limited to salary adjustments, special payments, tax allocations and employee deductions.
  • Analyzes, prepares and inputs payroll data via automated system to produce accurate and timely payroll.
  • Stays abreast of the payroll processing system and changes in wage and tax laws.
  • Maintains client files.
  • Effectively responds to client questions by properly researching and resolving issues.
  • Establishes and maintains a positive working relationship with clients, agencies and coworkers to promote a quality service image.

REQUIRED COMPETENCIES

  • Basic understanding of payroll processing
  • Proficiency in Microsoft Word, Excel and Outlook
  • Ability to draft and deliver clear written and verbal communications
  • Good time management skills
  • Strong customer service orientation
  • Excellent attention to detail
  • Accurate, efficient data entry skills
  • Works well in a team environment
  • Ability to maintain focus with frequent interruptions
  • Excellent problem solving skills
  • Ability to organize and prioritize work

EDUCATION AND WORK EXPERIENCE

High School Diploma with a proven ability in data entry, customer service and problem resolution or associate's degree (A.A) or equivalent from two-year college or technical school; or equivalent combination of education and experience.

Job Type: Full-time

Required education:

  • High school or equivalent

Required experience:

  • Payroll: 1 year