Posted

30+ days ago

Location

PHOENIX, AZ

Description

Overview

 

Hello humankindness 

Located conveniently in the heart of Phoenix, Arizona, St. Joseph's Hospital and Medical Center is a 571-bed, not-for-profit hospital that provides a wide range of health, social and support services.  Founded in 1895 by the Sisters of Mercy, St. Joseph's was the first hospital in the Phoenix area. More than 125 years later, St. Joseph's remains dedicated to its mission of caring for the poor and underserved.

 

We are extremely proud to be a nationally recognized center for quality quaternary care, medical education and research. St. Joseph's includes the internationally renowned Barrow Neurological Institute, Norton Thoracic Institute, Cancer Center at St. Joseph's, Ivy Brain Tumor Center, and St. Joseph's Level I Trauma Center (which is verified by the American College of Surgeons). The hospital is also a respected center for high-risk obstetrics, neuro-rehabilitation, orthopedics, and other medical services. St. Joseph’s is considered a sought-after destination hospital for treating the most complex cases from throughout the world. Every day, approximately 20 percent of the hospital’s patients have traveled from outside of Arizona and the United States to seek treatment at St. Joseph’s.

 

U.S News & World Report routinely ranks St. Joseph's among the top hospitals in the United States for neurology and neurosurgery.  In addition, St. Joseph's boasts the Creighton University School of Medicine at St. Joseph's, and a strategic alliance with Phoenix Children's Hospital.

St. Joseph's is consistently named an outstanding place to work and one of Arizona's healthiest employers. Come grow your career with one of Arizona's Most Admired Companies.

Look for us on Facebook and follow us on Twitter.

 For the health of our community ... we are proud to be a tobacco-free campus.

Responsibilities

About Barrow Neurological Foundation

 The Barrow Neurological Foundation provides philanthropic support of Barrow Neurological Institute, an international leader in the treatment, research, and education of brain and spinal diseases, conditions and injuries. The Foundation’s mission is simple: to be the catalyst of our donors’ passion for transformation by providing the resources for Barrow Neurological Institute to achieve its mission of saving human lives through innovative treatment, groundbreaking, curative research and educating the next generation of the world’s leading neuro clinicians.  Learn more: www.supportbarrow.org.  Position Summary: The Philanthropy Operations and CRM Manager is responsible for overall Customer Relationship Management (CRM) operations and administrative management to support philanthropy activities of the Foundation. Provides administrative management for the foundation office.  Principal Duties and Accountabilities:
  • Directs and manages CRM system, data collection, training and related activities including donor data base management. Specifics include – gift processing, acknowledgement letters, daily reporting, screening and donor updates.
  • Provides analysis and reporting of CRM related activities to support philanthropy activities. Including historical reporting, forward looking projections and scorecard metrics. Evaluation and enhancement of existing reports as well as the development of new tools.
  • Directs and manages data entry/donor management coordinator personnel functional activities.
  • Serves as CRM subject matter expert within the Foundation and represents the Foundation on system teams.
 

Qualifications

Required Education and Experience: 
  • Bachelor's degree in a related field or a combination of education and/or additional job-related experience may be substituted in lieu of the degree.
  • Minimum of five (5) years of experience in operations, with at least three (3) of those in philanthropy operations.

Preferred Experience:

  • Blackbaud or Salesforce CRM experience.
  • Certified Fund Raising Executive (CFRE).
  • Supervisory experience.

~DH-LI